Citrus Heights Terrace
Families consistently rate this highly — reviewers highlight compassionate and patient caregivers. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
This facility has a strong foundation of kind, professional administrators, but recent reviews indicate a significant decline in care quality. If you choose this facility, you must specifically audit their staffing ratios and emergency protocols for falls, as recent reports of neglect and slow emergency response are highly concerning.
Google Reviews
Google Reviews
22 reviews on Google“Families may find comfort in the facility's history of compassionate, family-like care and strong communication from administrators like Tina. However, recent reviews raise serious alarms regarding staffing shortages, hygiene issues, and critical failures in emergency response following resident falls.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient caregivers
- Strong administrative communication
- Clean and beautiful landscaping
- Welcoming and professional leadership
Concerns
- Staffing shortages leading to inadequate resident care (mentioned by 2 reviewers)
- Hygiene and cleanliness issues (urine odors and soiled residents) (mentioned by 2 reviewers)
- Failure to respond to medical emergencies/falls promptly
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It is wonderful to see how much care has gone into the landscaping here; how does the outdoor space integrate into the residents' daily exercise or relaxation routines?
- 2We've heard great things about the professionalism of your leadership team; how does the administration stay in touch with families regarding day-to-day updates?
- 3What specific protocols are in place to ensure that staff members are able to respond immediately to a resident fall or a medical emergency?
- 4With a close-knit community of 49 residents, what steps are taken to ensure that cleanliness and personal hygiene standards are consistently met for every individual?
- 5How does the facility manage staffing levels during busy shifts to ensure that every resident receives attentive, hands-on care?
- 6What kind of social activities or group outings are available to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“Citrus Heights terrace is the absolute best home for my mom their staffs and caregiver team take real good care of my mom with patience”
“Citrus Heights Terrace failed to inform me or call an ambulance for my mom's fall at their facility in which she fractured her hip for 10 to 12 hours!”
“The staff is very patient and keeps her comfortable as possible. They consistently keep an open communication with us about our daughter.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 2, 2026OtherClean
FACILITY EVALUATION REPORT
May 28, 2026OtherClean
FACILITY EVALUATION REPORT
May 14, 2026OtherClean
FACILITY EVALUATION REPORT
May 7, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 22, 2026OtherClean
FACILITY EVALUATION REPORT
Mar 26, 2026OtherClean
The inspection was conducted as a case management review to clear two previously cited Plans of Correction. The analyst observed the facility to be clean, with no noticeable stains or hazards on the carpet, and noted no odors. The report explicitly states that no deficiencies were issued during this visit.
Mar 24, 2026InspectionClean
The facility underwent an Annual Inspection on 03/24/2026. During the tour, no immediate health, safety, or personal rights violations were observed. However, one Type B deficiency was cited regarding unsecured hazardous chemicals found in an unlocked janitor closet.
Jan 29, 2026OtherClean
The inspection was a case management visit conducted to discuss two incidents: an unwitnessed fall involving resident (R1) and the recent passing of resident (R2). The LPA observed the facility during a communal birthday celebration and noted that the facility will submit amended reports regarding the incidents. No deficiencies were cited in this report.
Ownership & Operations
Who Operates This Facility
Citrus Heights Terrace
VERONICA MORALES
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit ciminocare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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