See every facility — official ratings, family reviews, no referral fees.
Assisted Living Investigative

Chunn's Cove Assisted Living

Reviewer concerns include severe neglect and poor hygiene (bedsores, matted hair, dirty toilets) (mentioned by 3 reviewers) — investigate before committing.

67 Mountain Brook Road, Asheville, NC 2880567 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
2.1/5

based on 20 Google reviews

5
4
3
2
1

Watch Chunn's Cove Assisted Living

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is currently presenting significant red flags regarding resident safety, hygiene, and medication management. While older reviews were positive, recent reports of neglect and unlicensed staff are critical. If you choose to visit, specifically investigate their medication administration protocols and hygiene standards.

Google Reviews

Google Reviews

20 reviews on Google
Families should exercise extreme caution, as recent reviews describe severe issues including neglect, poor hygiene, and lack of professional oversight. While one older review praised the administrator's dedication, the most recent feedback highlights critical concerns regarding medication errors, staff incompetence, and inadequate resident care.

Quality Themes

Tap a score for details
Food1.0Staff1.0Clean1.0ActivitiesN/AMeds1.0Memory1.0Comms1.0ValueN/A

Strengths

  • Historical praise for administrative dedication
  • Occasional positive mentions of staff and management in older reviews

Concerns

  • Severe neglect and poor hygiene (bedsores, matted hair, dirty toilets) (mentioned by 3 reviewers)
  • Unqualified or unlicensed staff handling medication (mentioned by 2 reviewers)
  • Inadequate staffing and slow response to resident needs (mentioned by 2 reviewers)
  • Restricted family access and communication issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(3)'22(3)'24(1)'26(3)

Distribution · 20 analyzed

5
5
4
0
3
1
2
0
1
14

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some older feedback mentioning a strong dedication from your administration; how does the management team currently stay involved in the day-to-day care of the residents?
  • 2What specific protocols do you have in place to ensure medication is handled only by qualified, licensed staff members?
  • 3Could you walk me through your daily cleaning and hygiene schedule to ensure the living spaces and common areas remain pristine for the residents?
  • 4How do you ensure that staff are able to respond quickly to resident needs, especially during busy shifts or overnight hours?
  • 5What kind of communication system do you use to keep families updated on their loved one's well-being and any changes in their health?
  • 6What does a typical day of social activities and dining look like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

My mama & brother went here after Hurricane Helene between November - December 2024, from day 1 they were mistreated & their wallets were confiscated for this place personal use. The bed bugs mold & doors being left open at all times.

Family member of deceased resident · 2025☆☆☆☆

His meds were habitually late, sometimes not getting his bedtime meds until

Family member of short-term resident · 2025☆☆☆☆

I had one of their residents show up in my front yard. He was very disoriented. I had to walk him back to poor man was in pajamas, His shirt was inside out. His nails looked like nobody has cleaned them in a while.

Neighbor · 2019☆☆☆☆
Source: 20 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

28total
32deficiencies
Jan 22, 2026Follow-up
Resident RightsD 338

The facility failed to ensure residents were treated with dignity and respect because they lacked a signaling device to call for staff assistance. This resulted in multiple residents, including one who had fallen and one with the flu, having to yell or seek out staff manually for help.

Oct 28, 2025Complaint
Physical Environment - Housekeeping StorageD 056

The facility failed to ensure that cleaning agents, such as bleach, were stored in a separate locked area. An unsecured bottle of bleach was left on a housekeeping cart, which allowed a resident with cognitive impairment to access and pour the chemical into a drinking glass.

Oct 28, 2025Complaint
Physical Environment - Housekeeping StorageD056

The facility failed to provide separate locked areas for storing hazardous cleaning agents, specifically bleach. This resulted in a resident with cognitive impairment being able to access bleach from an unlocked housekeeping cart and pour it into a drinking glass for personal use.

Dec 12, 2024Complaint
Personal Care and SupervisionD270

The facility failed to provide increased supervision for two residents who exhibited physical aggression that endangered themselves and others. Specifically, one resident's history of aggressive behaviors, including hitting another resident with a stick causing bodily injury, was not adequately addressed through updated care plans or safety measures.

Dec 12, 2024Complaint
Personal Care and SupervisionD 270

The facility failed to provide increased supervision for two residents who exhibited physical aggression that endangered themselves and others. This lack of adequate supervision resulted in bodily injury to one resident.

Jul 29, 2024Complaint
Health Care410A

The facility failed to ensure proper referral and follow-up for resident health care needs. Specifically, one resident missed two of four scheduled rabies vaccinations following a raccoon bite, and another resident was not provided a referral to a mental health provider, which led to an escalation of physical and verbal aggression.

Jul 29, 2024Complaint
Health CareD 273

The facility failed to ensure proper referral and follow-up for residents' health care needs. Specifically, one resident missed multiple scheduled rabies vaccinations following a raccoon bite, and another resident was not provided a referral to a mental health provider, leading to increased aggression.

Jan 16, 2024Complaint
PERSONAL CARE AND SUPERVISION13F.0901(b)

The facility failed to provide adequate supervision in a secured unit, resulting in an altercation where one resident hit another with a walker. Staff were frequently absent from the unit, leaving residents without assistance or intervention during incidents. This lack of oversight led to a resident sustaining a head injury and being pushed to the floor.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Contact