Reviewer concerns include severe neglect and poor hygiene (bedsores, matted hair, dirty toilets) (mentioned by 3 reviewers) — investigate before committing.
based on 19 Google reviews
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Reviewer feedback for Chunn's Cove Assisted Living suggests areas to investigate further. Common concerns include: severe neglect and poor hygiene (bedsores, matted hair, dirty toilets) (mentioned by 3 reviewers), unqualified or unlicensed staff handling medication (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution, as recent reviews describe severe issues including neglect, poor hygiene, and lack of professional oversight. While one older review praised the administrator's dedication, the most recent feedback highlights critical concerns regarding medication errors, staff incompetence, and inadequate resident care.
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Distribution · 20 analyzed
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Key Review Excerpts
“My mama & brother went here after Hurricane Helene between November - December 2024, from day 1 they were mistreated & their wallets were confiscated for this place personal use. The bed bugs mold & doors being left open at all times.”
“His meds were habitually late, sometimes not getting his bedtime meds until”
“The administrator really cares about the level of care the residents receive and puts in my opinion 200 percent of herself into maintaining and improving not just for the residents but also thier family as well as her staff, God bless you Becky!”
Source: NC Division of Health Service Regulation
The facility failed to ensure residents were treated with dignity and respect because they lacked a signaling device to call for staff assistance. This resulted in multiple residents, including one who had fallen and one with the flu, having to yell or seek out staff manually for help.
The facility failed to provide separate locked areas for storing hazardous cleaning agents, specifically bleach. This resulted in a resident with cognitive impairment being able to access bleach from an unlocked housekeeping cart and pour it into a drinking glass for personal use.
The facility failed to ensure that cleaning agents, such as bleach, were stored in a separate locked area. An unsecured bottle of bleach was left on a housekeeping cart, which allowed a resident with cognitive impairment to access and pour the chemical into a drinking glass.
The facility failed to provide increased supervision for two residents who exhibited physical aggression that endangered themselves and others. Specifically, one resident's history of aggressive behaviors, including hitting another resident with a stick causing bodily injury, was not adequately addressed through updated care plans or safety measures.
The facility failed to provide increased supervision for two residents who exhibited physical aggression that endangered themselves and others. This lack of adequate supervision resulted in bodily injury to one resident.
The facility failed to ensure proper referral and follow-up for resident health care needs. Specifically, one resident missed two of four scheduled rabies vaccinations following a raccoon bite, and another resident was not provided a referral to a mental health provider, which led to an escalation of physical and verbal aggression.
The facility failed to ensure proper referral and follow-up for residents' health care needs. Specifically, one resident missed multiple scheduled rabies vaccinations following a raccoon bite, and another resident was not provided a referral to a mental health provider, leading to increased aggression.
The facility failed to provide adequate supervision in a secured unit, resulting in an altercation where one resident hit another with a walker. Staff were frequently absent from the unit, leaving residents without assistance or intervention during incidents. This lack of oversight led to a resident sustaining a head injury and being pushed to the floor.
Contact this facility directly and verify the details that matter most to your family.
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19 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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