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Nursing HomeMedicaid Investigative

Christian Homes Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1923 West 4th Avenue, Holdrege, NE 6894986 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 27 Google reviews

5
4
3
2
1
Christian Homes Health Care Center Nursing Home in Holdrege, NE — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (12 vs median 5)
  • High staff turnover (62%)
  • High RN turnover (67%)

Bottom 25% in NE · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is frequently praised for its cleanliness and friendly environment, making it a potentially comfortable choice for long-term care or post-surgery recovery. However, because the majority of online reviews are star-only ratings without detail, we recommend scheduling an in-person tour to observe staff interactions firsthand and ask specific questions about their nursing care philosophy.

Google Reviews

Google Reviews

27 reviews on Google
Christian Homes Health Care Center receives generally positive feedback for its clean environment and friendly atmosphere, with several reviewers noting that staff are attentive and compassionate. However, the vast majority of reviews are star-only ratings without written context, making it difficult to assess the facility's day-to-day operations. One reviewer specifically noted a lack of friendliness among the nursing staff, suggesting potential inconsistencies in care quality.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean, well-maintained facility
  • Friendly and compassionate staff
  • Supportive environment for post-surgery recovery
  • Positive atmosphere for long-term residents

Rating Trends

Tap a year to see what changed

2344.32017(6)4.82018(12)4.42019(7)4.02020(3)3.02021(2)5.02023(1)

Distribution · 31 analyzed

5
18
4
10
3
2
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you incorporate that kind of open communication into your daily care planning for residents?
  • 2With 12 recent state violations noted, what specific improvements or changes in protocol have been implemented to ensure the facility meets higher safety and health standards?
  • 3Since your CMS health inspection rating is currently lower than your Google rating, could you walk me through the steps you are taking to address those specific regulatory concerns?
  • 4Given that many families praise the facility for its clean and well-maintained environment, what is your process for ensuring that high standard of upkeep continues throughout the resident living areas?
  • 5What does a typical daily activity schedule look like to ensure residents stay engaged and feel part of a supportive community?
  • 6How does your nursing team coordinate with local hospitals or specialists when a resident requires urgent medical care or a change in their health status?

Personalized based on this facility's data


Key Review Excerpts

My mom lives there as well as me working there. Mom loves it. Loved the nurses,maintenance men, cooks, everyone. They were all so good to her. And to us during her final hours.

Long-term resident's family/Employee · 2018★★★★★

Treat the elderly great. Also when recovering from surgery and need a little help, this is a great place to be.

Rehab patient · 2020★★★★★

Very friendly place and made to feel like home. My mother was there and received great care

Long-term resident's family · 2018★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.73hrs
91%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NE
4.3%
Phelps
12.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
15.5%
NE
20.8%
Phelps
16.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.8%
Worse than Avg
Here
22.8%
US
14.4%
NE
19.5%
Phelps
20.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.4%
NE
26.3%
Phelps
21.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
15.3%
NE
19.1%
Phelps
19.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
93.4%
NE
92.9%
Phelps
95.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
81.8%
NE
80.5%
Phelps
72.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.7%
Better than Avg
Here
89.7%
US
79.8%
NE
75.9%
Phelps
79.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Mixed vs Avgs
Here
1.2%
US
1.6%
NE
2.3%
Phelps
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Well above state avg (6.7)
7 complaint-triggered

This facility has concerning patterns with families filing complaint reports, including recent issues with infection control, nursing staffing, and protection from abuse and neglect. The most recurring problems involve electrical systems safety, infection control, and care planning, with some issues persisting across multiple surveys despite corrections. While all deficiencies show correction dates, the repeated nature of problems and complaint-triggered investigations suggest ongoing challenges with consistent quality care.

Mar 11, 2026Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 21, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 8, 2025Complaint
2
0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0844Potential for harm · WidespreadCorrected

Administration Deficiencies

Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

Jan 15, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 5, 2024Routine
8
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 5, 2024Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0727Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Christian Homes Health Care Center

Organization Type

nonprofit

Ownership & Management

Owners

Midwest District of the Evangelical Free Church of America

Owner · Organization

100%

Key personnel

Bergstrom, JanetW-2 Managing EmployeeAnderson, MarlysOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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