Christian City Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 297 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (20 vs median 5.0)
- High RN turnover (58%)
Below average in GA · Below recommended RN staffing · Above average staffing · Below chain average · No penalties on record
What this means for your family
While the facility has undergone significant renovations and receives high praise for its rehab therapy team, the reports of inconsistent care on upper floors remain a major concern. Families should conduct a tour that includes the specific floor where their loved one will reside and ask direct questions about staffing ratios on weekends and the facility's protocol for medication management.
Google Reviews
Google Reviews
297 reviews on Google“Christian City Rehabilitation Center presents a stark contrast between its well-maintained, welcoming lobby and the patient care areas on the upper floors, which many families describe as neglected and understaffed. While some reviewers praise the facility's physical renovations and specific therapy staff, a significant number of families report serious concerns regarding hygiene, delayed response times to call lights, and inconsistent medication management.”
Quality Themes
Tap a score for detailsStrengths
- Newly renovated, clean lobby and common areas
- Effective and professional rehabilitation therapy team
- Welcoming and compassionate administrative leadership
- High-quality food and dining services
Concerns
- Severe understaffing leading to long response times (mentioned by 14 reviewers)
- Unpleasant odors and lack of cleanliness in patient rooms (mentioned by 12 reviewers)
- Inconsistent medication administration and management (mentioned by 7 reviewers)
- Development of bed sores due to lack of repositioning (mentioned by 6 reviewers)
- Rude or dismissive staff attitudes (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 213 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has been recently renovated; how do you ensure that the high standards of cleanliness seen in the lobby are consistently maintained within the individual patient rooms?
- 2Given the current staffing levels, what is the facility's specific protocol for ensuring timely responses to call lights and assistance requests throughout the day and night?
- 3Could you walk me through your current process for medication administration and how you ensure accuracy and consistency for residents with complex needs?
- 4I understand that skin integrity is a priority; what is your specific schedule and procedure for repositioning residents who are at risk for developing bed sores?
- 5I appreciate that your leadership team is active in responding to feedback; how do you foster a culture of compassion and patience among all staff members, particularly during high-stress shifts?
- 6What does a typical daily activity schedule look like for residents, and how do you encourage participation to ensure they remain engaged and socially connected?
Personalized based on this facility's data
Key Review Excerpts
“The lobby is the only decent looking n smelling area....The 3rd floor is where my mom was n once the elevator doors open the smell was horrible.”
“The rehab is top notch! My aunt is now back home and living her best life! When we enter the building I was expecting that nursing home feel and smell but I was very shock to see that it was the total opposite.”
“The facility is newly renovated from inside and out. Excellent customer service is a priority in all department's. The facility is clean and no odors.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 33 federal deficiencies with 22 triggered by family complaints, indicating ongoing resident care issues. Problems recur most frequently in care planning and assessment, quality of daily care, and medication management. While all violations show correction dates, the high volume of complaint-driven investigations suggests families have repeatedly reported problems with basic care standards, safety oversight, and pharmacy services.
Nov 21, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 30, 2025Complaint18
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 3, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Mar 3, 2024Routine6
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 23, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Christian City Rehabilitation Center
for profit
Chain Affiliation
Pruitthealth
99 facilities nationwide
Chain avg rating: 2.8/5 · Rank 80 of 94
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
297 reviews from families & visitors
Official Website
Visit pruitthealth.com
Medicare data downloads
Original nursing home datasets
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