Nursing HomeMedicaid Medicare 5-star

Childserve Habilitation Center

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

5900 Pioneer Parkway, Johnston, IA 50131|74 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

5.0/5

based on 5 Google reviews

(515) 270-2205 Directions Website

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What this means for your family

Childserve Habilitation Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Review the component ratings and current source records before deciding.

Google Reviews

5 public Google reviews available

[MISMATCH] Reviews describe a pediatric habilitation and developmental center

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given that Childserve specializes in complex pediatric and habilitation needs, how does the staff-to-resident ratio support the high level of individualized care required for my family member?
2With 7 state violations recorded over the past year, could you walk me through the specific steps the facility has taken to address those concerns and ensure they don't recur?
3Since the facility maintains a 5-star staffing rating, how do you ensure that consistency and quality of care remain stable during shift changes or weekends?
4What specific habilitation activities or social programs are available for residents to ensure they have an engaging and fulfilling daily routine?
5How does your clinical team coordinate with specialists to manage complex medical needs, and what is your protocol for handling urgent health changes during the night?
6With two recent CMS deficiencies noted, what internal quality improvement processes have been implemented to maintain your high overall 5-star rating?

Personalized based on this facility's data

Source: 5 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

4.17hrs

Registered nurses for medical care

Total Nursing

10.30hrs

All nurses + aides combined

Staff Turnover

34%

Lower is better (< 30% = good)

RN Turnover

34%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility71.2%

Worse than Avg

Here

71.2%

19.5%

20.8%

Polk

21.2%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

19.0%

25.6%

Polk

27.3%

Residents needing more daily help over time

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

13.9%

17.1%

Polk

17.6%

Residents on antipsychotic medication

↓ Lower is better

This Facility5.3%

Better than Avg

Here

5.3%

15.4%

19.5%

Polk

15.2%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

4.2%

Polk

3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility0.2%

Better than Avg

Here

0.2%

4.6%

4.2%

Polk

4.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility69.6%

Worse than Avg

Here

69.6%

79.8%

73.3%

Polk

73.6%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.4%

Better than Avg

Here

91.4%

82.0%

84.0%

Polk

86.9%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.5%

Worse than Avg

Here

2.5%

1.6%

2.1%

Polk

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

38findings in history

Latest survey: 3 · well below IA avg (6.2)

7 complaint-triggered findings

Childserve has significant recurring issues with fire safety systems, emergency preparedness, and infection control that persist across multiple surveys, though all deficiencies show correction dates. Families have filed complaints that triggered investigations into abuse reporting, resident safety, and communication failures. While the facility addresses identified problems, the pattern of repeated fire safety violations and complaint-triggered investigations regarding resident protection warrant careful consideration before placement.

Apr 6, 2026Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 1, 2025Routine11 findings

0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0922Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 3, 2024Routine9 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 24, 2024Complaint3 findings

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 14, 2023Routine11 findings

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0271Potential for harm · Pattern

Egress Deficiencies

Have exits that are accessible at all times.

0226Potential for harm · PatternCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Sep 14, 2023Complaint3 findings

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

7deficiencies

Jun 18, 2026Inspection2 deficiencies reported

Fed violations: 2, State violations: 0

Jun 1, 2026ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Apr 6, 2026Complaint1 deficiency reported

Fed violations: 1, State violations: 0

Dec 23, 2025OtherNo deficiencies reported

None

Fed violations: 0, State violations: 0

May 31, 2025InspectionNo deficiencies reported

None

Fed violations: 0, State violations: 0

May 1, 2025Inspection2 deficiencies reported

Fed violations: 2, State violations: 0

Mar 20, 2025ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Dec 17, 2024ComplaintNo deficiencies reported

None

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Childserve Habilitation Center

Organization Type

nonprofit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(515) 270-2205

childserve.org

5900 Pioneer Parkway

Johnston, IA 50131

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

5 reviews from families & visitors

Official Website

Visit childserve.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.