Cherry Ridge
Strong Medicare quality ratings; families often praise engaging activity department. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While some families report a positive experience with the activity department and staff, the reports of uncommunicated injuries and missing personal items are significant red flags. If you choose to tour this facility, ask specifically about their protocol for notifying families of accidents and how they track and secure resident personal belongings.
Google Reviews
Google Reviews
11 reviews on Google“Cherry Ridge receives highly polarized feedback, with some families praising the staff's dedication and activity programming, while others report severe incidents of neglect and poor communication. Critical concerns include the loss of personal belongings and failures in reporting injuries to family members. Prospective families should be aware of these significant inconsistencies in care quality and oversight.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activity department
- Compassionate long-term care staff
- Positive environment for some residents
Concerns
- Poor communication regarding resident injuries and incidents (mentioned by 2 reviewers)
- Loss or mismanagement of resident personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk me through how your team manages daily care needs to ensure residents receive consistent attention throughout the day?
- 2I noticed some feedback regarding communication during unexpected health incidents; what is your formal process for keeping families updated when a resident has a fall or a change in medical condition?
- 3We understand that personal belongings are very important to our loved ones; what specific protocols do you have in place to track and safeguard personal items to prevent them from being misplaced?
- 4Your activity department seems to be a real highlight here—could you share some examples of the most popular programs that residents are currently participating in?
- 5With five recent state violations on record, could you tell me what steps the facility has taken to address those specific areas and improve your overall compliance?
- 6How do you balance the need for high-quality clinical care with the goal of maintaining the warm, compassionate environment that many families have noted in your long-term care wing?
Personalized based on this facility's data
Key Review Excerpts
“My mom @ I went to our aunt funeral out of town one day and less than 24 hours my did hip and arm was broken and we was not notified about the situation.”
“In the five months he was there we bought him new clothes... I had to stay on them about his socks. When he past. We got his bedding stuff. The night pants set my sister in law got him. And two jackets. And three pairs of sock. Out of 24 pairs.”
“Awesome staff!! Truly care about the residents and have a stellar activity department!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cherry Ridge shows a pattern of recurring deficiencies across multiple care areas, with families filing complaint reports that triggered 4 inspections. The facility has struggled most with basic care assistance, infection control, and medication management, with some issues like daily living assistance and infection control appearing repeatedly across different surveys. While all deficiencies show correction dates, the recurring nature of problems in core care areas warrants careful consideration during your visit.
Jun 4, 2025Routine5
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 14, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 30, 2024Routine5
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nov 1, 2023Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 17, 2023Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Cherry Ridge
for profit
Ownership & Management
Owners
Delta Healthcare, LLC
Owner · Organization
Gladney, Charles
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit cherryridgeofbastrop.com
Medicare data downloads
Original nursing home datasets
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