Cherokee Rose Nursing & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 46 Google reviews
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What this means for your family
The facility offers an excellent physical therapy program and a very clean environment, which is ideal for short-term rehab. However, you must exercise extreme caution regarding long-term care due to recent, serious reports of neglect and poor nursing leadership. We recommend visiting during shift changes to personally observe the responsiveness of the nursing staff.
Google Reviews
Google Reviews
46 reviews analyzed“Families seeking rehabilitation services may find the therapy and nursing teams highly impressive, with many praising the facility's cleanliness and compassionate care. However, there are serious, recurring allegations regarding neglect, medication errors, and unprofessionalism from nursing leadership that should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab teams
- Clean and well-maintained facility
- Compassionate and friendly nursing staff
- Engaging resident activities
Concerns
- Allegations of patient neglect and hygiene issues (mentioned by 2 reviewers)
- Unprofessional behavior or rudeness from nursing leadership (mentioned by 3 reviewers)
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses an identical, templated response for every review, merely swapping out the reviewer's name. The responses fail to address any of the specific, serious allegations regarding patient care or staff conduct.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab teams; could you tell us more about how they work with residents to reach their mobility goals?
- 2How does the nursing team ensure that medication schedules are followed accurately and double-checked every time?
- 3What specific steps does the leadership team take to ensure clear and consistent communication with family members regarding a resident's daily care?
- 4Could you walk us through your protocols for managing medical emergencies or sudden changes in a resident's health during the night?
- 5We are looking for a place with a vibrant atmosphere; what kind of engaging daily activities or social events do you have planned for the residents?
- 6What are your current processes for maintaining high standards of personal hygiene and room cleanliness for every resident?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team goes above and beyond to help residents regain strength, mobility, and confidence. They make therapy fun and engaging, even incorporating activities like volleyball!”
“I was at Cherokee Rose for IV therapy & rehab in Feb 20. I felt like I was with family. The nursing staff are very attentive and caring. The facility is very clean and bright.”
“The nursing department was phenomenal, activities engaging, rehab and physical therapy AMAZING, and the food was just wonderful!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cherokee Rose has faced significant issues with 10 deficiencies triggered by family complaints, indicating ongoing concerns about care quality. The facility shows recurring problems with infection control, food safety and nutrition services, and care planning that have persisted across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the pattern of repeated violations and complaint-driven inspections suggests families should thoroughly investigate current conditions before considering placement.
Aug 6, 2025Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Dec 13, 2024Routine3
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Dec 13, 2024Complaint8
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 25, 2023Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 22, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 30, 2022Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Glen Rose I Enterprises, LLC
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
LANCE DAVIS
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 41 of 148
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit cherokeerosenursing.com
Medicare data downloads
Original nursing home datasets
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