Chariton Specialty Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (8 vs median 5)
- High staff turnover (51%)
Below average in IA · Below recommended RN staffing · $15,134 in fines
What this means for your family
While some long-term families report positive experiences, the recent reports of poor facility maintenance and administrative neglect are concerning. We strongly recommend visiting the facility in person to inspect the current cleanliness and asking management directly about their process for handling family inquiries and administrative follow-ups.
Google Reviews
Google Reviews
13 reviews on Google“Chariton Specialty Care receives highly polarized feedback, with long-term families praising the staff's kindness and dedication, while more recent reviewers report serious concerns regarding facility hygiene and administrative responsiveness. While some families feel their loved ones are well-cared for, others have raised alarming allegations of neglect and poor communication following a resident's discharge or passing.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Long-term care consistency
- Positive annual survey results
Concerns
- Poor facility cleanliness and maintenance (mentioned by 2 reviewers)
- Lack of administrative responsiveness and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are quite active in responding to feedback online; what is the best way for families to reach out to administration if they have a concern or need a quick update?
- 2With the recent focus on facility upkeep, could you walk me through your current schedule for housekeeping and routine maintenance in resident rooms?
- 3Given the 2/5 health inspection rating, what specific steps has the leadership team taken recently to improve compliance and overall facility standards?
- 4Since consistency is a strength here, how do you ensure that the nursing staff maintains that high level of care across all three shifts?
- 5What does a typical social calendar look like for residents, and how do you encourage participation for those who might be a bit more reserved?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating the situation to their primary family contact?
Personalized based on this facility's data
Key Review Excerpts
“Mom (Grandma) lived at your facility for over 7 years and loved you all. We want to Thank You for all the loving care you gave Mom over the years.”
“I took my mother here and removed her within 48 hrs, filthy, smells, wall paper peeling off the room walls, doesn't match the video they show to get you to come in.”
“The only reason I didn't give them a 5 Star review is that there is too much staff turnover.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to 7 deficiencies, with recurring issues in daily care assistance, food service safety, and care planning. The facility has faced persistent problems with nursing staff competency (cited twice) and daily living assistance (cited twice across different complaint investigations), along with serious concerns about abuse reporting procedures following family complaints. While all deficiencies show correction dates, the pattern of complaint-triggered violations spanning from 2023 to 2025 suggests ongoing care quality concerns that warrant careful consideration.
Jan 14, 2026Routine2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Sep 18, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jan 30, 2025Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 7, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 14, 2023Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Sep 14, 2023
$15,134
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Feb 9, 2026InspectionClean
Fed violations: 0, State violations: 0
Jan 14, 2026InspectionClean
Fed violations: 2, State violations: 0
Nov 18, 2025ComplaintClean
Fed violations: 0, State violations: 0
Sep 18, 2025ComplaintClean
Fed violations: 1, State violations: 0
Feb 5, 2025InspectionClean
Fed violations: 0, State violations: 0
Jan 30, 2025InspectionClean
Fed violations: 7, State violations: 0
Jul 25, 2024ComplaintClean
Fed violations: 0, State violations: 0
May 29, 2024ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Chariton Specialty Care
nonprofit
Chain Affiliation
Care Initiatives
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 25 of 43
Ownership & Management
Owners
Care Initiatives
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit careinitiatives.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.