Chariton Park Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (35 vs median 10)
- High staff turnover (54%)
Bottom 25% in MO · Critically understaffed (RN) · Significantly below average staffing · Worst in RELIANT CARE MANAGEMENT chain · $126,537 in fines · Abuse citation
What this means for your family
While the facility has a history of providing a quiet, caring environment, recent reports indicate a significant decline in safety and staffing standards. We strongly advise families to conduct an unannounced visit and specifically ask management how they currently address fall prevention and resident hygiene, as these have been recurring points of failure in recent feedback.
Google Reviews
Google Reviews
10 reviews on Google“Chariton Park Health Care Center receives highly polarized feedback, with some families praising the rural setting and caring staff while others report severe declines in quality of care. Recent reviews highlight critical concerns regarding resident safety, including unaddressed fall risks and allegations of neglect and poor hygiene. Prospective families should be aware of the stark contrast between long-term positive experiences and recent reports of staffing shortages and inadequate resident support.”
Quality Themes
Tap a score for detailsStrengths
- Caring and professional staff
- Quiet, rural setting
- Engaging activities for residents
Concerns
- Severe staffing shortages impacting resident safety (mentioned by 2 reviewers)
- Inadequate response to resident fall risks (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding staffing levels, what specific steps are you taking to ensure residents receive timely assistance and consistent supervision?
- 2With 35 recent state violations noted, could you walk me through your current quality improvement plan and how you are working to address these specific compliance areas?
- 3I understand resident safety is a top priority; what protocols are in place to monitor and mitigate fall risks, especially during overnight hours when staffing may be leaner?
- 4I've heard positive things about your activity program; could you tell me more about how you keep residents engaged and what a typical afternoon looks like for someone living here?
- 5How does your leadership team handle communication with families when a concern or a medical incident arises, and how quickly can we expect updates?
- 6What is your current strategy for improving the overall cleanliness and environment of the facility to ensure it meets the standards you set for resident care?
Personalized based on this facility's data
Key Review Excerpts
“My sister was a resident at Chariton Manor for 13 years. She received excellent care for 12 years. The last year has been terrible due to the lack of staff to provide proper care.”
“My daughter has been at Chariton Park for a little over 6 months and she loves it. Staying there was the best thing for her. It is rural and relatively small but the staff is very caring, informed and professional.”
“My mother has been at this facility for quite sometime as she is battling cancer. Here lately it’s been very bad. My mother complains about little simple things they can provide or look into.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering inspections, with repeated concerns about resident protection from abuse and neglect appearing across recent surveys. The facility struggles most with resident rights, abuse prevention, and safety hazards, with some protection issues persisting into 2024-2025 despite corrections. While most deficiencies show correction dates, the pattern of complaint-driven investigations and recurring safety problems suggests ongoing care quality challenges families should carefully evaluate.
Mar 12, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Dec 31, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Nov 24, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Jun 5, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 12, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Nov 24, 2025
$31,031
Fine
Sep 4, 2024
$24,668
Fine
Mar 8, 2024
$28,925
Payment Denial
Mar 8, 2024
12-day denial
Fine
Nov 1, 2023
$25,204
Ownership & Operations
Who Operates This Facility
Chariton Park Health Care Center
for profit
Chain Affiliation
Reliant Care Management
32 facilities nationwide
Chain avg rating: 1.1/5 · Rank 5 of 29 (Worst)
Ownership & Management
Owners
Rc Tier Properties, L.L.C.
Owner · Organization
Rcg INC
Owner (parent company) · Organization
Reliant Care Group LLC
Owner (parent company) · Organization
Richard J. Destefane Revocable Living Trust
Owner (parent company) · Organization
Destefane, Richard
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit reliantcaremgmt.com
Medicare data downloads
Original nursing home datasets
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