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Nursing HomeMedicaid Top Rated

Chaffee Nursing Center

Strong Medicare quality ratings; families often praise warm, attentive, and compassionate nursing staff. Still worth an in-person visit.

12273 State Highway 77, Chaffee, MO 6374071 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 40 Google reviews

5
4
3
2
1
Chaffee Nursing Center Nursing Home in Chaffee, MO — Street View
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What this means for your family

Chaffee Nursing Center is highly recommended for its compassionate staff and clean environment, making it a strong choice for both long-term care and rehab. While the facility is very well-regarded, families should ask management about their emergency power protocols and backup generator capabilities to ensure peace of mind regarding facility safety.

Google Reviews

Google Reviews

40 reviews on Google
Chaffee Nursing Center is highly regarded by families for its attentive, compassionate staff and clean, well-maintained environment. Reviewers frequently praise the facility's strong physical therapy services and the proactive communication from administrative and nursing teams. While the vast majority of feedback is overwhelmingly positive, one reviewer expressed significant concerns regarding emergency preparedness, specifically citing the lack of a backup generator and potential risks to medication distribution during power outages.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0Meds5.0Memory9.0Comms9.0Value8.0

Strengths

  • Warm, attentive, and compassionate nursing staff
  • Clean and well-maintained facility
  • Effective and proactive communication with families
  • Strong physical therapy and rehabilitation services

Concerns

  • Lack of backup generator and emergency preparedness

Rating Trends

Tap a year to see what changed

2344.02017(1)2.52019(2)4.52020(2)4.52023(17)4.92024(17)4.82025(6)

Distribution · 45 analyzed

5
33
4
9
3
1
2
1
1
1

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's strong reputation for physical therapy, could you walk us through how a typical rehabilitation plan is integrated into a resident's daily routine?
  • 2I noticed the facility is very well-maintained; how do you balance the housekeeping schedule to ensure residents always feel comfortable in their living spaces?
  • 3Could you explain the current protocols and backup systems in place for power outages or other emergency situations to ensure residents remain safe and comfortable?
  • 4Since the staff is frequently praised for being warm and attentive, how do you facilitate ongoing communication with family members regarding a loved one's health updates?
  • 5With 71 residents, what kind of social activities or community events are planned to keep everyone engaged and connected during the week?
  • 6I see that the facility has had a few recent state violations; could you share what steps have been taken to address those specific concerns and prevent them from recurring?

Personalized based on this facility's data


Key Review Excerpts

It is the cleanest LTC facility I have ever been in and the staff is top notch. She is very happy there and just can't say enough about the staff - from the bathing assistance, to food services, financial assistance and nursing- everyone treats her with respect and kindness.

Long-term resident's family · 2025★★★★★

My mother, who has moderate dementia, has been living there for @ 8 months. She is happy and well cared for, the staff is friendly and helpful. The DON and social services person keep me informed and updated on all changes and concerns with mom.

Memory care family member · 2023★★★★

My sister was extremely happy with the care and therapy she received at Chaffee Nursing Center after she broke her hip. She was very skeptical about going to a 'nursing home' but was pleasantly surprised and glad she was there.

Rehab patient's family · 2025★★★★★
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
3.59hrs
88%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
MO
16.7%
Scott
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MO
84.4%
Scott
91.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
14.4%
MO
19.1%
Scott
17.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MO
90.9%
Scott
95.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
15.3%
MO
18.9%
Scott
18.2%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility9.7%
Worse than Avg
Here
9.7%
US
1.6%
MO
2.5%
Scott
2.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MO
65.9%
Scott
76.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
79.8%
MO
63.5%
Scott
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
1.6%
MO
2.2%
Scott
2.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (12.0)

Chaffee Nursing Center has 13 deficiencies across three surveys with no complaint-triggered issues, indicating problems were found through routine inspections rather than family reports. The facility shows recurring issues with fire safety/emergency exits and resident rights protections. All deficiencies have correction dates from the provider, suggesting responsiveness to identified problems, though fire safety issues have appeared in multiple surveys.

Feb 27, 2025Routine
4
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 25, 2024Routine
5
0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Aug 31, 2022Routine
4
0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0570Potential for harm · PatternCorrected

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chaffee Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Americare Senior Living

Chain Size

23 facilities nationwide

Chain avg rating: 3.6/5 · Rank 7 of 23 (Best)

Ownership & Management

Owners

Chaffee Nursing, LLC

Owner · Organization

R H Montgomery Properties, INC

Owner · Organization

Montgomery, Richard

Owner

Montgomery, Anna

Owner (parent company)

50%

Key personnel

Schade, KyleContracted Managing EmployeeHeisserer, GailW-2 Managing EmployeeMontgomery, RichardOfficer / DirectorMontgomery, RichardOfficer / DirectorReiker, JamesOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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