Cerenity Care Center on Humboldt
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (18 vs median 6.5)
- High staff turnover (52%)
- High RN turnover (67%)
Bottom 25% in MN · Meets national RN staffing standard · $105,767 in fines
What this means for your family
While some users mention the availability of 24-hour care and therapy, the extremely serious allegations regarding fraudulent billing and drug presence in a resident's bag cannot be ignored. Families should perform rigorous due diligence and personally verify all Medicare paperwork and safety protocols before admission.
Google Reviews
Google Reviews
5 reviews on Google“Families should exercise extreme caution due to serious allegations of deceptive billing practices and safety concerns regarding drugs found in a resident's belongings. While one reviewer notes the availability of around-the-clock care and therapy, the presence of a highly critical report regarding Medicare paperwork and lack of communication is a significant red flag.”
Quality Themes
Tap a score for detailsStrengths
- Availability of around-the-clock care
- Access to therapy services
Concerns
- Allegations of deceptive billing and manipulation of Medicare appeal rights
- Safety issues regarding drugs found in a resident's personal belongings
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed your staffing rating is quite strong; how do you ensure that high level of care is maintained during the overnight shifts?
- 2With the recent inspections and state visits, what specific steps has the facility taken to address the identified deficiencies and improve overall safety?
- 3How does the nursing team manage medical emergencies or sudden changes in a resident's health during the middle of the night?
- 4What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with each other?
- 5I saw that the facility is very responsive to feedback; how do you typically involve families in the process of addressing concerns or suggestions?
- 6What is the protocol for communicating important health updates or changes in care status to us as a family?
Personalized based on this facility's data
Key Review Excerpts
“This place is horrible I remember they had my dad sign some medicare papers where he was giving up his appeal.rights to extend his short term.care. They said he signed but after he was there for suffering a stroke and suffered some brain damage they never called us. They did it to try to charge us an extra 20 grand for him to stay there the remainder of the month. These people are shady. Then when we picked him up.to bring him.home I found somebody's drugs in his personal bag and the receptionis”
“It's a great place for the elderly, with around 24 hour care & therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering 26 deficiencies, with recent issues in nursing staffing, appropriate treatment and care, and medication management continuing into 2025. The facility shows a concerning pattern of recurring problems across multiple care areas, particularly in providing adequate nursing staff, preventing accidents and safety hazards, and maintaining proper resident care standards, with many issues persisting across multiple surveys rather than being fully resolved.
Mar 5, 2026Routine11
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 18, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 15, 2025Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 16, 2025Routine8
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 16, 2025Complaint6
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Dec 5, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
May 15, 2025
$79,920
Fine
Dec 5, 2024
$16,801
Payment Denial
May 22, 2024
4-day denial
Ownership & Operations
Who Operates This Facility
Cerenity Care Center on Humboldt
nonprofit
Ownership & Management
Owners
Fairview Bethesda Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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