Reviewer concerns include unprofessional nursing and caregiving staff (mentioned by 2 reviewers) — investigate before committing.
based on 8 Google reviews

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Reviewer feedback for Centinela Assisted Living Centre suggests areas to investigate further. Common concerns include: unprofessional nursing and caregiving staff (mentioned by 2 reviewers), poor food quality and hygiene issues (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should approach this facility with extreme caution due to serious allegations regarding patient safety, hygiene, and medical neglect. While one reviewer found the administrator professional, multiple others reported unprofessional nursing staff, poor food quality, and significant concerns regarding the well-being of residents.
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Key Review Excerpts
“Really the nurses treat the patients really good but I noticed the food is horrible and uneatable. Allot of he patients have dry skin and smell and also have swollen feet and infections.”
“This company continues to put tenants will being secondary to their safety. This company operates without much consideration to the rules and regulations set by the health department.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced required 1-year Annual Inspection focusing on Infection Control measures. The LPA verified that the facility has an approved mitigation plan and infection control plan, and toured all relevant areas. The report explicitly states that there were no deficiencies cited during the visit.
This report details a complaint investigation conducted on January 6, 2025, regarding allegations of financial abuse. The investigation included interviews with staff and residents, and a review of records. Based on the evidence gathered, the department found insufficient information to substantiate the allegations, resulting in no deficiencies being cited.
The facility underwent an unannounced required 1-year annual inspection focusing on Infection Control measures. The evaluator noted that the facility has an approved mitigation plan and infection control plan, and the annual fees are current. The report explicitly states that there were no deficiencies cited during the visit.
The facility underwent an unannounced Case Management visit. The Licensing Program Analyst conducted a risk assessment and confirmed the facility was clear of COVID-19 infection. The report explicitly states that there were no deficiencies cited during the visit.
This report details a complaint investigation regarding staff administering resident medications. The investigation, which included record reviews and interviews with residents and staff, found no evidence to support the allegation. Consequently, the allegations were deemed Unsubstantiated.
The facility underwent an unannounced annual required visit focusing on Infection Control measures. The LPA observed the kitchen to be clean and sanitary, the pantry and refrigerators were well stocked, and all staff were observed wearing face coverings. No deficiencies were cited during this inspection.
Centinela Assisted Living Management LLC
GWENDOLYN CRAIG
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Google Reviews
8 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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