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Nursing Home Investigative

Center at Lincoln, LLC, the

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

12230 Lioness Wy, Parker, CO 8013496 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 212 Google reviews

5
4
3
2
1

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (13 vs median 7)

Below average in CO · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in VERITAS MANAGEMENT GROUP chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility offers excellent physical therapy and modern amenities, the recurring reports of slow response times to call buttons are a significant concern. If you choose this facility, we strongly recommend visiting frequently during off-hours and weekends to ensure your loved one's needs are being met, as staffing consistency appears to be a major factor in the quality of care.

Google Reviews

Google Reviews

212 reviews on Google
The Center at Lincoln receives highly polarized feedback, with many families praising the modern facility and effective physical therapy team, while others report severe neglect and communication failures. While some patients experience compassionate care and successful recovery, a significant number of reviewers describe long wait times for call buttons, poor hygiene, and unprofessional staff interactions. Families should be aware that experiences appear to vary significantly depending on the specific staff on duty and the time of day.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean6.0Activities5.0Meds3.0Memory2.0Comms3.0ValueN/A

Strengths

  • Effective physical and occupational therapy programs
  • Modern, clean, and well-maintained facility
  • Some highly dedicated and compassionate individual staff members
  • Strong case management for discharge planning

Concerns

  • Excessive wait times for call buttons (mentioned by 18 reviewers)
  • Poor communication with families and lack of updates (mentioned by 12 reviewers)
  • Inconsistent or poor quality of food (mentioned by 9 reviewers)
  • Understaffing and lack of responsiveness on weekends/nights (mentioned by 8 reviewers)
  • Hygiene issues, including soiled bedding and lack of assistance with personal care (mentioned by 7 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(7)'21(32)'23(17)'25(42)'26(14)

Distribution · 162 analyzed

5
86
4
10
3
12
2
9
1
45

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has a 4-star staffing rating, how do you ensure that response times for call buttons remain consistent during evening and weekend shifts?
  • 2I noticed the facility has a strong reputation for physical and occupational therapy; how are these programs integrated into the daily routine for residents who need extra support?
  • 3Communication is very important to our family; what is your standard process for providing regular updates to families regarding their loved one's health and daily progress?
  • 4We understand that dining is a key part of quality of life; what steps are you taking to improve the variety and quality of the meal options provided to residents?
  • 5Regarding the recent health inspection findings, what specific improvements have been implemented to ensure high standards of personal care and hygiene are maintained consistently?
  • 6How does your team handle urgent medical needs or changes in condition during the night to ensure residents feel safe and well-cared for at all times?

Personalized based on this facility's data


Key Review Excerpts

The nurses were all wonderful and sincerely caring and so were the CNA's. The food wasn't great, but I lost 7 pounds while I was in there so I'm not complaining.

Rehab patient · 2018★★★★★

The most positive aspect is that the nursing staff and PT/OT staff are dedicated and caring. But the food is poor... Administrative systems are lacking, for example, the light in my bathroom was burned out for 5 days.

Family member · 2022★★★☆☆

I would personally sit in the room and wait for over 20 minutes for a request for my mother to go to the bathroom - and no one would respond. Numerous times I went out to the nurse's station and asked for someone to please respond.

Long-term resident's family · 2026☆☆☆☆
Source: 212 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.12hrs
OK
Registered nurses for medical care
Total Nursing
5.24hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
3/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
81.8%
CO
76.3%
Douglas
79.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
79.8%
CO
75.6%
Douglas
78.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
CO
1.5%
Douglas
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Above state avg (8.8)
2 complaint-triggered

This facility shows concerning patterns with families filing complaint reports, including recent issues with safety hazards and medication management. The most recurring problems involve food safety and handling, infection control, and medication errors, with medication issues appearing across multiple years from 2019-2024. While the facility corrects deficiencies when cited, the persistence of similar issues across surveys suggests ongoing operational challenges that families should discuss directly with administrators before making placement decisions.

Nov 5, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 21, 2024Routine
15
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0660Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Oct 8, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jun 6, 2023Routine
18
0521Potential for harm · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Sep 12, 2019Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

6total
1deficiencies
Jun 2, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 21, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jan 15, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 14, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jan 14, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 11, 2024Routine
N/A0000, 0291, 0916 and 1 more

A re-certification survey was completed on December 11, 2024. The facility was reviewed and surveyed to the National Fire Protection Association (NFPA) Life Safety Code (2012) Chapter 19, Existing Health Care Occupancies. The building is three-story, Type II (111) construction, without a basement. The facility is divided into two smoke compartments on the first floor and five smoke compartments on floors two and three witch each compartment separated by one-hour rated construction. The first floor is arranged as a single fire alarm zone, floors two and three are arranged with fire alarm initiating devices zoned by each compartment. Audible / visual alarms activated in the zone of origin only. The remaining compartments notified via automatic voice notification. The facility is classified as fully protected by a National Fire Protection Association (NFPA) 13 automatic sprinkler system. Emergency power is provided by a 150kw natural gas generator located on the roof. T.. STANDARD not met as evidenced by: Based on observation and staff interviews of the emergency lighting, the facility needed to add emergency lighting at the transfer switches in accordance with NFPA 99 - 6.6.3.1.1, Life Safety 101- 7.9.3 and 19.2.9.1. This deficient practice could affect all residents and staff throughout the facility in the event of losing primary power.There is no evidence of a necessary battery backup for emergency lighting at the generator transfer switch.2012 NFPA 99 Section 6.6.3.1.1 The life safety and critical branches shall have an alternate source of power separate and independent from the normal source that will be effective for a minimum of 11?2 hours after lossof the normal source.The Maintenance Director acknowledge the lack of required battery back-up emergency lighting at the generator transfer switch during the tour of the facility. STANDARD was not met based on observation and staff interviews during the survey. It was determined that the facility failed to maintain emergency power systems under Section 9.1.3 of the Life Safety Code and the referenced NFPA 110, Standard for Emergency and Standby Power Systems Chapter 5.2.3. This deficient practice could affect all residents, staff, and visitors during power loss.A remote annunciator was not installed outside the generator room in a location that could be easily observed by staff at all times.NFPA 99-6.4.1.1.17 Alarm Annunciator. A remote annunciator that is storage battery powered shall be provided to operate outside of the generating room in a location readily observed by operating personnel at a regular work station (see 700.12 of NFPA 70, National Electrical Code). The annunciator shall be hard-wired to indicate alarm conditions of the emergency or auxiliary power source as follows: (1) Individual visual signals shall indicate the following: (a) When the emergency or auxiliary power source is.. The facility did not meet the standard as it failed to maintain emergency power systems according to section 19.2.9.1 of the Life Safety Code and the referenced 2010 NFPA 110, Section 8.3.7.1 Maintenance and Operational Testing. This failure could potentially impact all residents, staff, and visitors in the event of a power loss.At the time of the survey, no records were available to verify the monthly testing and recording of battery conductance testing in connection with the emergency power supply system (emergency generator).NFPA 110, Section 8.3.7. Maintenance of lead-acid batteries shall include the monthly testing and recording of electrolyte specific gravity. Battery conductance testing shall be permitted in lieu of the testing of specific gravity when applicable or warranted.The emergency power supply system deficiency item was discussed with the Administrator and Maintenance Director during the survey.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Center at Lincoln, LLC, the

Organization Type

for profit

Chain Affiliation

Chain Name

Veritas Management Group

Chain Size

15 facilities nationwide

Chain avg rating: 4.3/5 · Rank 15 of 15 (Worst)

Ownership & Management

Owners

Don Quixote Enterprises, LLC

Owner · Organization

6%

Greenhow, Robert

Owner

7%

Loucks, David

Owner

7%

Key personnel

Barker, JohnOfficer / DirectorMurdock, MonteManagerVeritas Management Group LLCAdp of the Snf
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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