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Nursing HomeMedicaid

Cedars Health Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2800 West Main Street, Tupelo, MS 38801140 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 30 Google reviews

Cedars Health Center Nursing Home in Tupelo, MS — Street View
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What this means for your family

While some families report positive rehab experiences, the recent reports of medical neglect and failure to manage surgical wounds are critical red flags. We strongly advise you to conduct a surprise visit and specifically inspect the facility's wound care protocols and staff professionalism before considering admission.

Google Reviews

Google Reviews

30 reviews analyzed
Cedars Health Center receives highly polarized feedback, with a significant number of reviews consisting of empty star ratings that lack substance. While some visitors report friendly staff and good rehab care, others have documented serious concerns regarding medical neglect, specifically regarding wound care and hygiene, as well as unprofessional behavior from staff during family visits.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean5.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Friendly staff interactions
  • Clean and safe environment
  • Effective rehab services

Concerns

  • Neglect of medical/wound care (mentioned by 2 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(3)'21(3)'23(8)'25(1)'26(1)

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed many people mention how friendly and welcoming the staff is here; how do you ensure that level of warmth is maintained across all shifts?
  • 2Could you walk me through your specific protocols for wound care and how you monitor medication administration to ensure nothing is missed?
  • 3How does the nursing team communicate important medical updates or changes in condition to family members to keep us in the loop?
  • 4What does a typical day look like for residents in terms of organized social activities and dining experiences?
  • 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
  • 6We've heard great things about your rehab services; how do you integrate physical therapy into a resident's daily routine?

Personalized based on this facility's data


Key Review Excerpts

She was there for about week, and they never changed her bandages and now she has two different infections in her wounds and her incisions.

Granddaughter of rehab patient · 2023☆☆☆☆

The best place for rehab.food great care is wonderful

Rehab patient · 2018★★★★★

Visiting a friend there, the staff seems attentive. The food served looks appealing.

Visitor · 2022★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
84%
Registered nurses for medical care
Total Nursing
5.06hrs
OK
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
18%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
MS
1.6%
Lee
3.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.4%
MS
21.1%
Lee
17.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.4%
MS
22.1%
Lee
17.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
15.3%
MS
21.4%
Lee
15.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.4%
Mixed vs Avgs
Here
20.4%
US
14.4%
MS
20.8%
Lee
15.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
19.5%
MS
24.0%
Lee
21.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
79.7%
MS
84.6%
Lee
89.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
MS
88.5%
Lee
88.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.7%
Worse than Avg
Here
2.7%
US
1.6%
MS
2.7%
Lee
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (6.7)
3 complaint-triggered

Families have filed complaints leading to deficiencies, including serious concerns about resident protection from abuse and neglect that occurred twice. The facility shows recurring problems with care planning, daily living assistance, and maintaining safe, clean environments across multiple surveys from 2023-2025. While the facility has correction dates for all deficiencies, the pattern of repeated issues in core care areas suggests ongoing challenges with consistent quality care.

Nov 20, 2025Routine
4
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677ModerateCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 22, 2025Complaint
1
0600Severe

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 5, 2025Complaint
1
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 8, 2024Routine
6
0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 1, 2024Complaint
1
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 13, 2023Routine
4
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0729MinorCorrected

Nursing and Physician Services Deficiencies

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Oct 22, 2025

$24,850

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedars Health Center

Organization Type

nonprofit

Ownership & Management

Owners

United Methodist Senior Services Health Care, INC

Owner · Organization

100%

Key personnel

Lacking, JeroneOfficer / DirectorVance, ChristieOfficer / DirectorZuelzke, JamesOfficer / DirectorUnited Methodist Senior Services Health Care, INCManagerLacking, JeroneManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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