Cedar Hill Healthcare and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 94 Google reviews

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What this means for your family
Cedar Hill has a dedicated core of staff that many families appreciate, but there is a significant pattern of neglect regarding incontinence care and response times to call lights. If you choose this facility, we strongly recommend visiting during off-hours to observe staff responsiveness and ensuring you have a clear plan for monitoring your loved one's hygiene and medication schedule.
Google Reviews
Google Reviews
94 reviews on Google“Cedar Hill Healthcare and Rehabilitation Center receives highly polarized reviews, with many families praising the friendly, caring staff and recent improvements under new ownership, while others report severe neglect and hygiene issues. Critical concerns include slow response times to call lights, poor incontinence care, and inconsistent food quality. Families should be aware that while many visitors report a positive, clean environment, there are recurring complaints regarding basic nursing care and staffing responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate nursing staff
- Clean and well-maintained facility environment
- Positive impact of new ownership
- Helpful and responsive administrative staff
Concerns
- Slow response to call lights and requests for assistance (mentioned by 5 reviewers)
- Inadequate incontinence care and hygiene (mentioned by 5 reviewers)
- Poor food quality and cold meals (mentioned by 4 reviewers)
- Staff professionalism and appearance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the recent transition in ownership, what specific changes have been implemented to ensure call lights are answered more promptly?
- 3Could you walk me through your current protocols for hygiene and incontinence care to ensure residents remain comfortable and clean throughout the day?
- 4I see that dining is an area you are working to improve; what steps are being taken to ensure meals are served at the proper temperature and meet the nutritional preferences of the residents?
- 5Given the recent health inspection reports, what specific quality assurance measures are currently in place to improve your clinical outcomes and medication management?
- 6What does a typical social calendar look like for residents here, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“My 96 year old mom is residing at Cedar Hill. Mom’s sudden health issue is a heartbreak for our family. Cedar Hill has made the transition smooth and the staff is so caring. Especially, RN Maryann and Aide, Mimi.”
“The lack of response to call lights is neglect of every patient there. The excuse was always if the staff are handing out trays they can’t help because of cross contamination.”
“My father is there to get physical rehabilitation so he can gain strength but they are either letting him in bed all day or maybe walking him once a day, which is not enough. Absolutely heartless there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 67 deficiencies across multiple areas, with 16 triggered by family complaints. Recurring issues include resident rights violations, medication management problems, and fire safety deficiencies. Problems persist across surveys, with recent complaints in 2024 and 2025 involving infection control, care planning, and resident accommodation. While all issues show correction dates, the volume and complaint pattern suggest ongoing care quality concerns families should investigate thoroughly.
Apr 28, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 28, 2025Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 28, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jun 17, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Jan 30, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 20, 2024Routine20
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Cedar Hill Healthcare and Rehabilitation Center
for profit
Ownership & Management
Owners
Limestone Enterprises LLC
Owner · Organization
Gestetner, Elliott
Owner
Moskowitz, Yisroel
Owner
Gem Family 2020 Ngcg Nevada Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit cedarhillhrc.com
Medicare data downloads
Original nursing home datasets
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