Cass County Senior Living & Rehabilitation LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in IL · Below recommended RN staffing · No penalties on record
What this means for your family
This facility is highly regarded for its compassionate, small-town atmosphere and active social calendar. While current reviews are overwhelmingly positive, families should schedule an in-person tour to observe the staff-to-resident interaction firsthand to ensure it aligns with your loved one's specific needs.
Google Reviews
Google Reviews
9 reviews on Google“Cass County Senior Living & Rehabilitation is frequently praised for its small-town, family-like atmosphere and dedicated staff who are described as professional and caring. Families appreciate the active community environment, noting frequent volunteer activities and a clean, well-maintained facility.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented staff culture
- Clean and well-maintained facility
- Active community engagement and volunteer programs
- Professional and attentive nursing care
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 2I noticed the facility has a very warm, family-oriented culture; how do you integrate new residents into this community to ensure they feel connected from day one?
- 3With nine recent state violations, could you walk me through the specific steps the facility has taken to address these concerns and improve your quality of care standards?
- 4Your residents seem to really enjoy the active volunteer programs; what does a typical week of engagement look like for someone who prefers a more social environment?
- 5How do you manage medical care and communication with families during urgent health changes, especially given the current staffing configuration?
- 6The facility is consistently described as clean and well-maintained; what is your process for ensuring this standard is upheld in resident living areas?
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean and well kept, you can tell the staff truly takes pride in their residents home. They are constantly having volunteers come in and sing, decorate, provide church services and so much more.”
“My dad has been so happy since he moved in. The staff is great to work with. Everyone, from the Director to the Nurses to the kitchen team, have been so professional and caring.”
“The employees here are nothing short of amazing—kind, professional, patient, and genuinely caring. From day one, it’s clear that the staff doesn’t just do a job; they truly care about the people they serve.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 7 complaint-triggered deficiencies indicating families have filed reports about care issues. The most recurring problems involve infection control, resident safety and environmental conditions, and accident prevention. While all deficiencies show correction dates, the repeated issues with maintaining a safe, clean environment and preventing accidents across multiple surveys suggest ongoing operational challenges that warrant careful consideration during any visit.
Nov 26, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 21, 2025Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 28, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Dec 12, 2024Routine3
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 4, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Ownership & Operations
Who Operates This Facility
Cass County Senior Living & Rehabilitation LLC
for profit
Chain Affiliation
Wlc Management Firm
18 facilities nationwide
Ownership & Management
Owners
Stout, Scott
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit llcs.dph.illinois.gov
Medicare data downloads
Original nursing home datasets
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