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Nursing HomeMedicaid Investigative

Cascades at Desert View

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

820 Sprague Avenue, Buhl, ID 8331657 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 20 Google reviews

5
4
3
2
1
Cascades at Desert View Nursing Home in Buhl, ID — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 8.0)

Below average in ID · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly regarded by medical professionals for its therapy and administrative communication, making it a potential candidate for short-term rehab. However, given the serious reports of neglect and hygiene issues, families should conduct an unannounced visit to observe the floor staff's responsiveness before committing to long-term placement.

Google Reviews

Google Reviews

20 reviews on Google
Cascades at Desert View receives highly polarized feedback, with many reviewers praising the therapy team and staff friendliness, while others report severe neglect and poor facility conditions. Families should be aware of a significant discrepancy between those who report excellent care and those who describe ignored patients and unsanitary conditions. The facility appears to rely heavily on short, text-less five-star reviews, which complicates a clear assessment of daily operations.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean4.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Highly effective therapy department
  • Friendly and congenial nursing staff
  • Active social environment for residents
  • Professional administrative communication

Concerns

  • Neglect and failure to assist residents with basic needs (mentioned by 2 reviewers)
  • Poor facility maintenance and broken equipment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72022(14)5.02023(1)4.22025(6)5.02026(1)

Distribution · 22 analyzed

5
19
4
1
3
0
2
0
1
2

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has an active social calendar; could you walk me through what a typical day looks like for a resident here?
  • 2With 17 recent state violations on record, what specific steps is the leadership team currently taking to improve facility maintenance and equipment reliability?
  • 3Some families have expressed concerns about the consistency of assistance with daily living needs; how do you monitor and ensure that residents are receiving timely help with their personal care?
  • 4Given the recent focus on cleanliness scores, what is your current protocol for maintaining the environment and ensuring the facility stays in top shape?
  • 5I see that your administrative team is quite active in responding to feedback online; how do you typically handle and resolve concerns brought up by families once a resident is living here?
  • 6Since your therapy department is highly regarded, how do you integrate those services into the daily routine to ensure residents stay mobile and engaged?

Personalized based on this facility's data


Key Review Excerpts

The therapy staff works hard to get patients stronger and back home. Everyone is so friendly and it feels like the staff really care.

Rehab patient family member · 2025★★★★★

I have been here a couple times to see people and it is so sad in there everything is broken and the patients are asking for help and they get ignored, I have seen people sitting in the hallway soiled because no one took them to the bathroom and everyone is sitting around

Visitor · 2025☆☆☆☆

The team at Desert View Care Center are highly professional and efficient. They provided clear and precise communication, which other facilities have lacked.

Hospital referral professional · 2026★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.63hrs
85%
Registered nurses for medical care
Total Nursing
4.17hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility48.0%
Worse than Avg
Here
48.0%
US
15.5%
ID
20.1%
Twin falls
28.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility70.9%
Worse than Avg
Here
70.9%
US
93.4%
ID
96.9%
Twin falls
99.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
15.3%
ID
17.6%
Twin falls
20.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
19.4%
ID
22.6%
Twin falls
18.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
14.4%
ID
16.6%
Twin falls
11.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.5%
Mixed vs Avgs
Here
18.5%
US
12.1%
ID
14.4%
Twin falls
19.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility70.6%
Worse than Avg
Here
70.6%
US
81.8%
ID
90.6%
Twin falls
98.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility76.9%
Worse than Avg
Here
76.9%
US
79.8%
ID
86.5%
Twin falls
90.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.0%
Worse than Avg
Here
6.0%
US
1.6%
ID
1.7%
Twin falls
0.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Well above state avg (8.8)
15 complaint-triggered

This facility shows concerning patterns of ongoing deficiencies, with families filing multiple complaints that triggered inspections revealing serious issues. Recurring problems include medication management, infection control, and food safety/preparation, with food safety violations appearing repeatedly across recent surveys. While most deficiencies have correction dates, the persistence of similar issues across multiple years and the frequency of complaint-driven investigations suggest systemic challenges that families should carefully consider before placement.

Nov 19, 2025Complaint
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Apr 3, 2025Routine
18
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0036Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 31, 2024Complaint
13
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Oct 3, 2019Routine
8
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cascades at Desert View

Organization Type

for profit

Chain Affiliation

Chain Name

Cascades Healthcare

Chain Size

20 facilities nationwide

Chain avg rating: 1.9/5 · Rank 8 of 20

Ownership & Management

Owners

Cascades at Desert View LLC

Owner · Organization

Desert View Holdings of Buhl, LLC

Owner · Organization

Takayama Flp

Owner (parent company) · Organization

23%

Tower Bridge Flp

Owner (parent company) · Organization

23%

Moore, Thomas

Owner (parent company)

10%

Key personnel

Crump, JasonOfficer / DirectorFullmer, ChadOfficer / DirectorMcspadden, DarinOfficer / DirectorMoore, ThomasOfficer / DirectorWhite, DerekOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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