Carriage Innlake Jackson
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
Watch Carriage Innlake Jackson
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families seeking a vibrant social life and a compassionate, community-oriented staff. However, you should proactively inquire about their current staffing ratios and meal consistency, as past issues with turnover and nutrition have been noted by residents' families.
Google Reviews
Google Reviews
21 reviews analyzed“Families generally praise the facility for its warm, welcoming atmosphere and a highly engaged Life Enrichment Team that provides excellent social programming. While many residents thrive due to the compassionate staff, there are significant historical concerns regarding chronic understaffing and inconsistent meal quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Engaging social activities and programs
- Clean and well-maintained facility
- Strong sense of community and safety
Concerns
- Chronic understaffing and high staff turnover (mentioned by 2 reviewers)
- Inconsistency in meal quality and nutrition (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details from their feedback, such as staff members or amenities. While they maintain a professional and warm tone, they occasionally become defensive when addressing serious allegations in 1-star reviews.
Questions for Your Tour
- 1It's wonderful to see how much the management engages with feedback here; how do you use resident and family input to keep the community feeling safe and well-maintained?
- 2We've heard great things about the social atmosphere here, so could you tell us more about the specific activities or programs planned for the residents each week?
- 3Since you are memory care certified, what specific protocols do you have in place to ensure resident safety and handle medical emergencies during the night?
- 4How do you ensure that the staff remains consistent and available to provide that attentive, compassionate care that the community is known for?
- 5Could you walk us through the meal planning process and how you ensure nutritional variety and quality for every resident?
- 6With a cozy community of 50 residents, how do you foster a sense of belonging and ensure no one feels overlooked during daily routines?
Personalized based on this facility's data
Key Review Excerpts
“The Life Enrichment Team is especially amazing! They work so hard to have unique programs, like music therapy for memory care, and events to make sure their residents enjoy the later years of their life.”
“My Aunt has been living there for almost 2 years and she was treated like family from the moment she arrived. She is nonverbal but gets around with her walker. It would be easy to ignore her since she can’t speak but they always stop and say hello and give her a hug.”
“Some employees are absolute gold; wonderful and caring. Some are just there for the undersized paycheck. A few have been unmitigated trash. It’s chronically understaffed and a revolving door.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection records show several Life Safety Code violations identified in May 2019 regarding building structure, bedroom door compliance, and fire alarm documentation. All identified issues from that period were marked as corrected within the same month.
May 9, 2019Routine
Life Safety Code (3 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Cardinal Bay, INC
nonprofit
LONG HILL AT TEC, LLC
JUSTIN GRAVES
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit carriageinnlakejackson.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sodalis Lake Jackson
< 1 miAssisted Living · Lake Jackson, TX
Oak Village Healthcare
< 1 miNursing Home · Lake Jackson, TX
Revered Texan Hearth & Home
< 1 miAssisted Living · Lake Jackson, TX
Brazos Healthcare Center
2.7 miNursing Home · Lake Jackson, TX
Creekside Village
3.6 miNursing Home · Richwood, TX
Woodlake Nursing Center
4.1 miNursing Home · Clute, TX