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Public Google reviewers rate this highly and often mention warm and professional nursing staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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Public Google reviewers rate Carriage Innbryan highly. Reviewers highlight: warm and professional nursing staff, clean and beautifully decorated environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Carriage Inn Bryan is highly regarded by long-term residents' families for its warm, family-like atmosphere and exceptionally caring staff. While many reviewers praise the beautiful facility and successful management of health crises like COVID-19, there are specific concerns regarding maintenance issues like hot water outages and recent reports of unprofessionalism from agency staff.
Quality Themes
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Concerns
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Distribution · 35 analyzed
The owner provides highly personalized responses that address specific details mentioned in the reviews, such as names of residents, specific amenities, or long-term stays. While they use some recurring brand slogans like 'Live Life Well®', the core of each message is tailored to the reviewer's sentiment.
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Key Review Excerpts
“Both my parents are living a wonderful Life at Carriage Inn. As a frequent visitor my favorite part is the staff there off the charts terms of friendliness and professionalism and care for the residents.”
“The staff at Carriage Inn has been wonderful to my mother. During the past year with COVID, they did everything they could to protect the residents. Now that the activities have restarted, BINGO is Mom's favorite. Food is good too.”
“My father was at Carriage Inn for a year and we could not be happier! Stephani and her team care deeply for all of their residents and do everything in their power to keep them safe.”
Source: Texas Health & Human Services Commission
Key Findings
Carriage Inn-Bryan has a history of Life Safety Code violations related to fire alarm documentation and sprinkler system maintenance. Most significantly, a recent enforcement action in February 2025 resulted in a $3,000 penalty regarding a failure to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
No deficiencies are reported in this inspection record.
Life Safety Code (3 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure that locking devices on exit doors released when a switch or button was activated at the monitoring station and at the main staff station.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Cardinal Bay, INC
nonprofit
LONG HILL AT TEC, LLC
DAWN MARTIN
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Google Reviews
31 reviews from families & visitors
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TX HHSC — View Official Record
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