Carmel Village Memory Care

The inspection was a case management follow-up regarding a medication delay incident that occurred on 7/28/25. One Type A deficiency was cited concerning medication administration protocols. The facility was required to develop a plan for incidental medical and dental care and provide assistance with self-administered medications.

The inspection was a case management follow-up regarding a medication delay incident that occurred on 7/28/25. One Type A deficiency was cited concerning medication administration protocols. The facility was required to develop a plan for incidental medical and dental care and provide assistance with self-administered medications.

The inspection was a case management follow-up regarding an incident where residents received incorrectly dosed medication. One Type A deficiency was cited for medication administration errors, indicating an immediate health and safety risk. The facility was required to submit a plan of correction and conduct retraining.

This was a case management visit to follow up on an incident report concerning the violation of resident personal rights during mealtime. A citation was issued regarding inadequate nutritional care, specifically staff removing food from residents' plates. The facility was required to submit a Plan of Correction and undergo retraining.

The inspection identified multiple deficiencies across food service, medication management, and record keeping. Specifically, there were Type A citations related to the condition of the ice machine and an over-counted medication instance. Additionally, a Type B citation noted the incompleteness of the centrally stored medication record.

The facility underwent a Required Annual Inspection on October 2, 2023. The inspection noted that the facility was clean, in good repair, and that the tour revealed no immediate safety hazards or deficiencies. No citations were issued during this review.

The facility underwent an unannounced Annual Inspection focusing on Infection Control. The inspector noted several positive observations, including proper use of PPE, adequate food supply, and maintained safety measures in common areas. No deficiencies were issued during this inspection.

The investigation, prompted by a complaint, found that the facility was not following its admission agreement. Specifically, the facility was cited for applying a surcharge fee to a resident that was not authorized in the agreement. This violation is classified as a potential risk to resident rights.