Carlsbad by the Sea

This report details the findings of a Complaint Investigation conducted on February 19, 2026. The investigation reviewed several allegations, including staff restricting resident movement and billing issues. All allegations reviewed were ultimately deemed unsubstantiated due to lack of preponderance of evidence.

The facility underwent an unannounced Required Annual Inspection. The inspector noted that the facility was well-maintained, with pathways clear, required furnishings present, and safety equipment in working order. No deficiencies were cited during the inspection.

The facility underwent an unannounced Case Management - Incident visit following a self-submitted incident report. The Licensing Program Analyst conducted a tour, performed welfare checks, and interviewed staff. No immediate health or safety risks were observed, and no deficiencies were cited during this visit.

The facility underwent an unannounced Annual visit. The inspection found that most areas, including kitchen, dining, and resident rooms, were clean and organized. The only deficiency noted was the lack of grab bars by the toilet in one bathroom, for which technical advice was provided.

This report details a complaint investigation regarding the timely refund of advance fees following a resident's passing. The investigation found that the licensee did not timely refund the prepaid rent monies to the resident's estate as required by California Health and Safety Code. One deficiency was cited, which is classified as a Type B non-compliance issue.

This report details a complaint investigation concerning allegations of lack of care/supervision resulting in injuries and failure to report incidents. The investigation found that there was not a preponderance of evidence to prove the alleged violations occurred, and the allegations were determined to be unsubstantiated.

The facility underwent an annual required licensing inspection. The Licensing Program Analyst toured the facility and verified compliance with infection control practices, noting several positive measures in place. No deficiencies were cited during this visit.

The facility underwent an unannounced Required 1-Year Visit. The licensing team reviewed the facility file and conducted a tour, observing the residents and the implementation of infection control protocols. No deficiencies were cited or observed during this inspection.