Caring House
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews

Watch Caring House
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is praised for its clean and social environment, recent reports of communication barriers and staff conduct are concerning. If you are considering this facility, ensure you have a direct, reliable point of contact for staff and ask how they handle resident-to-resident conflicts.
Google Reviews
Google Reviews
15 reviews analyzed“Caring House is generally praised for its clean, welcoming environment and active social atmosphere, with family members noting that residents are well-engaged rather than isolated. However, recent feedback highlights significant concerns regarding staff professionalism and the facility's ability to manage resident interactions and communication with out-of-state family members.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Welcoming social atmosphere
- Engaging activities for residents
- Friendly and attentive staff
Concerns
- Staff professionalism and respectful conduct (mentioned by 2 reviewers)
- Difficulty in communicating with staff or residents from off-site (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that the team maintains consistent, professional communication with family members when they are calling from off-site?
- 2I noticed the facility has a very active social calendar; could you walk me through how you integrate new residents into these activities to ensure they feel welcomed?
- 3Regarding the recent health inspection results, what specific steps is the leadership team taking to address those areas and improve the overall inspection rating?
- 4How does the staff approach conflict resolution or sensitive conversations to ensure that every resident feels treated with the utmost respect and dignity?
- 5In the event of a medical emergency, what is your protocol for notifying family members, and how do you ensure clear communication during those urgent times?
- 6The facility is consistently praised for being well-maintained; how do you balance that high standard of cleanliness with the daily care needs of the 100 residents?
Personalized based on this facility's data
Key Review Excerpts
“Lots of activities, friendly, clean, good therapy, the set up is more welcoming for socializing than most places I've seen. Not everyone just sitting in a long hall.”
“The Workers there are Disrespectful & they let the Residents Harass Each Other.”
“Please I need a staff email, from the facility urgently my brother has been there for many years now but I can get hold of his phone I can’t hear him speak to anything I don’t know if he’s still alive or needs urgent attention”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Caring House has faced recurring complaints from families, including serious concerns about resident protection from abuse and accident prevention that have persisted across multiple surveys. The facility shows ongoing issues with accident hazards and safety supervision, resident assessment and care planning, and building safety systems. While the facility has addressed most deficiencies with correction dates, the pattern of repeat problems in critical safety areas warrants careful consideration during your visit.
Sep 18, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 25, 2025Routine10
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jul 29, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 15, 2023Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Aug 12, 2022Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Sep 18, 2025
$13,260
Fine
Nov 8, 2024
$15,435
Payment Denial
Nov 8, 2024
8-day denial
Ownership & Operations
Who Operates This Facility
Caring House
government
Ownership & Management
Owners
Gila River Health Care Corporation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit grhc.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Wellspring Alh in Chandler
9.6 miAssisted Living · Chandler, AZ
Sun Groves Assisted Living LLC
9.7 miAssisted Living · Chandler, AZ
Ageless Angels Assisted Living Home 1
9.8 miAssisted Living · Chandler, AZ
Providence Manoir Assisted Living
9.8 miAssisted Living · Chandler, AZ
Stephanie Alderete Home Care, LLC
9.8 miAssisted Living · Casa Grande, AZ
Mercy's Care Home I
10.0 miAssisted Living · Chandler, AZ