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Nursing HomeMedicaid

Careone at Parsippany

Strong Medicare quality ratings; families often praise engaging and energetic activities program. Still worth an in-person visit.

100 Mazdabrook Road, Parsippany · Parsippany Troy Hill, NJ 07054118 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 201 Google reviews

5
4
3
2
1
Careone at Parsippany Nursing Home in Parsippany Troy Hill, NJ — Street View
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What this means for your family

While the facility offers an excellent activities program and high-quality rehabilitation therapy, the recurring reports of neglect and slow response times are concerning. We strongly recommend that families visit at different times of the day and ask specifically about the nurse-to-patient ratio during the evening and weekend shifts before making a decision.

Google Reviews

Google Reviews

201 reviews on Google
CareOne at Parsippany receives highly polarized feedback, with a significant number of recent reviews praising the activities department and facility cleanliness, while others report severe neglect and communication failures. Families frequently highlight the energetic activities program and modern facility, but critical concerns persist regarding understaffing, slow response times for basic assistance, and inconsistent medical care. Prospective families should be aware of the stark contrast between the positive experiences of some and the serious allegations of neglect from others.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean7.0Activities10.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Engaging and energetic activities program
  • Clean, modern, and well-maintained facility
  • Effective physical and rehabilitation therapy
  • Supportive and friendly administrative staff

Concerns

  • Understaffing leading to slow response times for basic needs (mentioned by 12 reviewers)
  • Poor communication and lack of responsiveness from management (mentioned by 8 reviewers)
  • Inconsistent medical care and medication management errors (mentioned by 6 reviewers)
  • Hygiene issues including infrequent showers and odors (mentioned by 5 reviewers)
  • Theft or loss of personal belongings (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(7)'20(5)'22(13)'24(26)'26(115)

Distribution · 222 analyzed

5
182
4
5
3
1
2
5
1
29
65 reviews posted between Mar 22, 2026Apr 1, 2026 · 65 were 5-star
50 reviews posted between Mar 15, 2026Mar 28, 2026 · 49 were 5-star
33 reviews posted between Mar 29, 2026Apr 1, 2026 · 33 were 5-star

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard great things about your activities program; could you tell us more about how you keep residents engaged and energetic throughout the week?
  • 2How does the nursing team ensure that medication schedules are followed accurately and that any changes in a resident's condition are communicated promptly to the family?
  • 3With the facility being so modern and well-maintained, what specific protocols do you have in place to ensure high standards of cleanliness and hygiene in the resident rooms?
  • 4What is the process for tracking and securing personal belongings to ensure nothing gets lost or misplaced during a resident's stay?
  • 5In the event of a medical emergency after hours, what is the immediate protocol for contacting both the physician and the family?
  • 6How does the administrative team ensure that family members are kept 'in the loop' regarding daily updates or any changes in a resident's care plan?

Personalized based on this facility's data


Key Review Excerpts

The therapy team at CareOne is outstanding! Josh has been a great support in helping my mother recover from a recent injury.

Rehab patient's family · 2025★★★★★

There is always a problem with the call bells for patients to notify staff. The only way to communicate is to yell, then the staff ask why are you yelling.

Rehab patient · 2026★★☆☆☆

My father was transferred in this facility because he needed to go to hospice. We spoke to the administration and they had spoken to us that my father’s insurance would not cover everything at his stay here,which was fine and that we would pay the difference and we understood that. May 28 my father passed and we were all grieving in his room, came out of his room and the 2 administrators were outside his room , o

Hospice patient's family · 2024☆☆☆☆
Source: 201 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.84hrs
OK
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
19.4%
NJ
15.7%
Morris
18.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
15.3%
NJ
9.1%
Morris
12.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.3%
Worse than Avg
Here
85.3%
US
93.4%
NJ
93.0%
Morris
92.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.4%
NJ
12.7%
Morris
13.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.9%
Better than Avg
Here
13.9%
US
19.5%
NJ
18.9%
Morris
20.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.4%
Mixed vs Avgs
Here
9.4%
US
14.4%
NJ
9.2%
Morris
13.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility84.8%
Better than Avg
Here
84.8%
US
81.8%
NJ
78.7%
Morris
76.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.5%
Better than Avg
Here
86.5%
US
79.7%
NJ
80.1%
Morris
78.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
NJ
1.2%
Morris
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (8.5)
4 complaint-triggered

This facility has corrected all 16 federal deficiencies found across recent surveys, though families have filed complaints that triggered 4 investigations. The most recurring issues involve resident assessment and care planning, medication management, and overall quality of care, with problems appearing consistently across multiple survey years rather than being isolated incidents. While all deficiencies show correction dates, the pattern of repeated issues in core care areas warrants careful consideration during your visit.

Dec 19, 2025Routine
12
0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Dec 19, 2025Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Nov 7, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 13, 2024Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Aug 13, 2024Complaint
1
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Apr 8, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Careone at Parsippany

Organization Type

for profit

Chain Affiliation

Chain Name

Careone

Chain Size

37 facilities nationwide

Chain avg rating: 3.4/5 · Rank 10 of 37

Ownership & Management

Owners

Care One LLC

Owner · Organization

Des 2009 Gst Trust

Owner (parent company) · Organization

18%

Des-C 2009 Grat

Owner (parent company) · Organization

Straus, Daniel

Owner (parent company)

Key personnel

Baruch, DavidW-2 Managing EmployeeBaruch, DavidOfficer / DirectorCare One Management, LLCManagerHealthbridge Management LLCManager
Source: Medicare provider data

Contact

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References & Resources

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