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Strong Medicare quality ratings; public reviewers often praise highly skilled and motivating physical and occupational therapy teams. Still worth an in-person visit.
based on 198 Google reviews
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Careone at Holmdel has a strong overall Medicare rating. Public reviewers frequently mention: highly skilled and motivating physical and occupational therapy teams and clean, well-maintained facility environment. Review the component ratings and current source records before deciding.
CareOne at Holmdel receives highly polarized feedback, with many families praising the exceptional physical and occupational therapy teams for successful recovery outcomes. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call bells, and inconsistent nursing care, particularly during night shifts. Families should be aware that while many find the facility clean and professional, others describe issues with hygiene, medication management, and staff responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 200 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“I gave 5 Stars for the great and consistent help the physical and occupation therapists gave me on every single therapy session I had with them. If it wasn't for them I would still be struggling with my health problems.”
“I gave it 4 out of 5 stars due to CNA staffing issues. Patients should not have to wait 20 minutes or longer for assistance to use bathroom.”
“Within a week at Care One he developed a fungal infection in his groin and bottom and he couldn't be cleaned without screaming in pain. We were with him every day and witnessed him lying in his feces for hours without care.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 24 deficiencies across three surveys, with families filing complaints that triggered investigations into infection control and abuse reporting issues. The most recurring problems involve infection control, quality of care (including pressure ulcer prevention and nutrition), and safety infrastructure. While all deficiencies show correction dates, infection control issues have persisted across multiple surveys, suggesting ongoing challenges in this critical area.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have enough backup water supply for essential areas of the nursing home.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Careone at Holmdel
for profit
Careone
37 facilities nationwide
Chain avg rating: 3.4/5 · Rank 1 of 37 (Highest rating)
Owners
Care One LLC
Owner · Organization
Straus, Daniel
Owner
Des 2009 Gst Trust
Owner (parent company) · Organization
Des Holding Co., INC.
Owner (parent company) · Organization
Des-C 2009 Grat
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
198 reviews from families & visitors
Official Website
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