Care Nursing & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews
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What this means for your family
This facility has a strong historical reputation for excellent long-term care and a friendly atmosphere. However, recent reviews indicate a decline in consistency, specifically regarding the attitude of certain nursing assistants and the management of personal belongings. Families should prioritize asking about current staffing stability and how the facility tracks and protects residents' personal property.
Google Reviews
Google Reviews
25 reviews on Google“Families can expect a facility that has historically provided excellent long-term care, with many reviewers praising the nursing staff and the cleanliness of the building. However, recent reviews highlight significant concerns regarding specific staff members' attitudes and issues with the management of personal belongings like clothing. While many residents' families report a warm, community-like atmosphere, there are documented instances of poor communication and unprofessional behavior by certain caregivers.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and well-trained nursing staff
- Clean and well-maintained facility
- Engaging community atmosphere and holiday events
- Helpful and professional administrative tours
Concerns
- Unprofessional attitude from specific CNA staff (mentioned by 2 reviewers)
- Loss or mishandling of residents' personal clothing
- Inconsistent staff politeness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
The owner uses highly standardized, template-based responses that follow a predictable structure. While they acknowledge the reviewer by name, they rely on canned phrases to express concern and redirect complaints to a corporate hotline or customer service number.
Questions for Your Tour
- 1I noticed your administrative team is very professional during tours; how do you ensure that same level of care and politeness is maintained by the CNA and floor staff during daily shifts?
- 2Since the facility is so well-maintained and clean, what specific protocols do you have in place to ensure residents' personal clothing and belongings are tracked and handled carefully?
- 3With the CMS staffing rating being a 3/5, what steps is the facility currently taking to increase staffing levels or improve the consistency of care?
- 4How does the nursing team handle communication with families to ensure we are always updated on any changes in a resident's health or daily needs?
- 5We love hearing about the engaging community atmosphere and holiday events mentioned by others; what kind of social activities or celebrations does the community look forward to most?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating with physicians?
Personalized based on this facility's data
Key Review Excerpts
“My mother lived at Care Nursing and Rehab for 4 years. The quality of care was excellent. Mom was very well taken care of. The facility is clean and up to date. The staff was well trained and knowledgeable. The food was excellent and I often ate with her. The holiday parties were fun for my family.”
“Most of the staff is wonderful. They truly care. However, Megan a CNA clearly hates her job. She is constantly giving my mom attitude. Megan has even refused to change my mother because she can't "bridge".”
“We came in to tour the apartments and facility. The staff was very helpful and gave us a delightful tour. We spoke with residents who love the facility. That helped us make our decision to relocate to Early.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering inspections, including an unresolved nurse aide training issue from 2026. The facility shows recurring problems with accident prevention, medication management, and infection control across multiple surveys. While most deficiencies were corrected, the pattern of repeated issues in core care areas and one uncorrected staffing problem warrant careful consideration during any visit.
Jan 8, 2026Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Mar 15, 2025Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 8, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 18, 2024Complaint5
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jul 6, 2023Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nov 30, 2022Routine3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
BROWNWOOD III ENTERPRISES, LLC
CHELSEY ALLEN
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 19 of 148
Ownership & Management
Owners
West Wharton County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit carenursingcenter.com
Medicare data downloads
Original nursing home datasets
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