Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing and therapy staff. Still worth an in-person visit.
based on 64 Google reviews

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Cardinal Healthcare and Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: warm, attentive nursing and therapy staff and clean, well-maintained facility and grounds. Review the component ratings and current source records before deciding.
Cardinal Healthcare and Rehabilitation receives highly polarized feedback, with many families praising the compassionate, friendly staff and clean environment, while others report serious concerns regarding neglect and understaffing. While some families describe a 'family-like' atmosphere and successful rehab outcomes, multiple reviewers have documented incidents of poor medical oversight, including unaddressed bedsores and delayed response times. Families considering this facility should be aware of these significant inconsistencies in care quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 65 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurse looked me dead in the face and told me they are severely understaffed, and he wouldn’t be checked on or rolled every two hours like they are required to do.”
“My mom was a patient for about four weeks and instead of getting better she just got worse. She was finally moved to the hospital where they informed her she had a level 3 bedsore which was overlooked and not taken care of while at cardinal.”
“The worst part was the food! I was absolutely nauseated. I sent full trays of food back. I had to resort to ordering door dash and having a Walmart delivery.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose walking got worse
Residents who lost too much weight
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Cardinal Healthcare and Rehabilitation has 23 federal deficiencies across three surveys, with recurring issues in fire safety systems, care planning, and building infrastructure appearing throughout multiple inspections. The facility reports correcting all identified problems, though fire safety deficiencies have reappeared across different surveys, suggesting ongoing maintenance challenges that families should inquire about during visits.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have exits that are accessible at all times.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Cardinal Healthcare and Rehabilitation
for profit
Avardis Health
38 facilities nationwide
Chain avg rating: 2.3/5 · Rank 1 of 35 (Highest rating)
Owners
Lincolnton Parentco LLC
Owner · Organization
Ncop Holdco LLC
Owner (parent company) · Organization
Nu C II Irrevocable Trust
Owner (parent company) · Organization
Nu C Irrevocable Trust
Owner (parent company) · Organization
Queen Metro Holdco LLC
Owner (parent company) · Organization
Snf Care Centers LLC
Owner (parent company) · Organization
Zenith Holdco II LLC
Owner (parent company) · Organization
Zenith Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
64 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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