Caprock Nursing & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 40 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and memory care due to its highly praised therapy team and clean environment. However, families must be vigilant regarding medication administration and should proactively communicate with nursing to ensure all prescribed orders are being strictly followed.
Google Reviews
Google Reviews
40 reviews analyzed“Families considering Caprock Nursing & Rehabilitation will find a facility highly praised for its compassionate, attentive nursing and therapy staff. While many reviewers highlight a clean and welcoming environment, there are serious historical concerns regarding medication management errors and delayed response to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Excellent rehabilitation and therapy services
- Clean and well-maintained facility
- Smooth transitions into memory care
Concerns
- Medication management errors and delays (mentioned by 2 reviewers)
- Slow response to call lights/resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly templated, formulaic responses that follow a consistent structure of apologizing and requesting further contact. While they address the reviewer by name, they fail to provide specific answers to the actual grievances mentioned in the reviews.
Questions for Your Tour
- 1I noticed some wonderful feedback about your nursing staff's compassion; how do you ensure that level of personalized care remains consistent during shift changes?
- 2What specific steps are in place to ensure medication is administered accurately and on a strict schedule for every resident?
- 3How does the team manage call lights and resident requests to ensure no one is left waiting for assistance?
- 4Could you tell me more about the daily activities and social events available to keep residents engaged and active?
- 5What is your protocol for handling medical emergencies or sudden changes in a resident's health during the night?
- 6I've heard great things about your rehabilitation and therapy services; how do you coordinate those services with the daily nursing care?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Caprock Nursing Center were the absolute best at transitioning our dad into their memory care. They helped with every stage especially Brittany and Pennce.”
“The therapy department is doing a phenomenal job all the way around. From PT/OT to the Speech Therapist, they are so attentive and in tune with his needs and changes.”
“It took three weeks to get them to stop giving my father Tramadol. They should have taken it off his list of medications the first time the family told them to stop it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Caprock Nursing & Rehabilitation has concerning patterns across multiple complaint-triggered inspections, with families filing reports about abuse protection, resident rights, and medication management issues. The facility shows recurring problems with care planning, respiratory care, and maintaining proper policies for protecting residents from abuse and neglect. While most deficiencies have correction dates, the frequency of complaints and repeated issues in core care areas warrant careful consideration before choosing this facility.
Jan 20, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 24, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Aug 6, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 21, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 25, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 18, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Oct 18, 2024
$10,145
Ownership & Operations
Who Operates This Facility
Kirbyville I Enterprises, LLC
for profit
BORGER I ENTERPRISES, LLC
KYLE CUMMINGS
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 59 of 148
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit caprocknursing.com
Medicare data downloads
Original nursing home datasets
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