Capriana

COMPLAINT INVESTIGATION REPORT

FACILITY EVALUATION REPORT

This report details an investigation into complaints regarding resident hydration and feeding assistance. The allegations were reviewed through record examination, observation, and staff/resident interviews. Ultimately, the findings determined that the allegations were Unsubstantiated, meaning there was insufficient evidence to prove the alleged violations occurred.

The facility underwent an unannounced Case Management visit to follow up on an Unusual Incident Report. The Licensing Program Analyst reviewed resident medical assessments and observed that the facility appeared to be in compliance with Title 22 Division 6 of the California Code of Regulations. No deficiencies were cited during this inspection.

This report details an investigation into a complaint regarding staff ensuring accurate information on resident physician's orders for medication. The investigation found that the allegation was Unfounded, as the facility explained the process for outside pharmacy use. The licensee was determined to be complying with regulations.

This report details an investigation into a complaint alleging staff neglect of a resident. The investigation found that the allegation was Unsubstantiated based on witness and staff interviews. No specific deficiencies were cited in the report.

This report details an investigation into a complaint alleging staff neglect of a resident. The investigation found that the allegation was Unsubstantiated based on witness and staff interviews. No specific deficiencies were cited in the report.

The facility was inspected for a Case Management – Deficiency Visit following an elopement incident. Deficiencies were cited related to the failure to provide adequate care and supervision during the time the resident was unaccounted for. Immediate civil penalties are being assessed due to the nature of the safety lapse.