Capistrano Senior Living

The report details a collateral visit conducted by the Licensing Program Analyst to investigate a complaint filed at another facility. The visit included meeting with the Business Office Manager and Resident 1. No specific deficiencies were cited in the provided text.

COMPLAINT INVESTIGATION REPORT

The facility underwent a required annual inspection and was generally observed to be clean and organized, with appropriate supplies and safety measures noted. However, one Type B deficiency was cited regarding staff training records. Immediate corrective action is required to ensure all staff meet the mandated specialized training requirements.

The facility underwent an unannounced Case Management visit following an incident report. The Licensing Program Analyst toured the facility and met with staff and the resident involved. No deficiencies were cited as a result of this visit, indicating compliance at the time of inspection.

The facility underwent a required annual inspection and was generally observed to be clean and organized, with required safety equipment and documentation noted. However, a critical deficiency was found regarding medication management, specifically missing prescribed medications for a resident. Immediate corrective action is required for the medication discrepancy.

The investigation was conducted following a complaint regarding the mismanagement of resident medication. The allegation was found to be substantiated, resulting in a citation for failure to properly administer medications. The facility must ensure all medications are given strictly according to physician's orders and provide proof of staff training on this requirement.

The investigation was conducted following a complaint regarding unqualified staff administering injections. The allegation was substantiated, citing a violation of CCR 87628(a). The primary finding is that non-licensed staff were observed administering insulin injections and performing glucose testing on residents, which poses an immediate health and safety risk.

The facility underwent an unannounced case management visit. The Licensing Program Analysts conducted a tour and provided consultation regarding reporting requirements and the Guardian System. No citations were issued during this visit.