Camelot of Broussard
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 20 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
Bottom 25% in LA · Critically understaffed (RN) · Worst in PRIORITY MANAGEMENT chain · $21,207 in fines
What this means for your family
While the facility is praised for its therapy department and holiday activities, the recurring reports of neglect, poor hygiene, and security lapses are deeply concerning. If you are considering this facility, we strongly recommend visiting unannounced at different times of the day and speaking directly with current residents' families to verify the quality of daily care.
Google Reviews
Google Reviews
20 reviews on Google“Camelot of Broussard receives highly polarized feedback, with some families praising the staff's dedication and activity programs, while others report severe concerns regarding neglect and safety. Critical reviews frequently cite issues with hygiene, inadequate medical attention, and poor security, while positive reviews highlight the therapy department and a boutique atmosphere. Prospective families should be aware of the stark contrast between these experiences and exercise extreme caution.”
Quality Themes
Tap a score for detailsStrengths
- Engaging holiday celebrations and activities
- Highly regarded therapy department
- Welcoming boutique-style environment
Concerns
- Inadequate hygiene and physical care for residents (mentioned by 3 reviewers)
- Unexplained refusal of admission for prospective residents (mentioned by 2 reviewers)
- Lack of security and supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the therapy department is highly regarded here; how do you integrate those services into a resident's daily routine?
- 2Given that holiday celebrations are a highlight at Camelot, what kind of social activities can my loved one look forward to on a regular weekly basis?
- 3Could you walk me through your current protocols for ensuring daily hygiene and personal care needs are consistently met for every resident?
- 4With the current staffing levels, what specific systems are in place to ensure residents are closely supervised and safe throughout the day and night?
- 5How does your nursing team manage and track medication administration to ensure accuracy and timely delivery?
- 6What is your standard process for communicating updates or concerns to family members, and how do you ensure we stay informed about our loved one's well-being?
Personalized based on this facility's data
Key Review Excerpts
“While at Camelot my mother received inadequate care. The verbal abuse, being left dirty for hours, falls every other day attempting to get to the restroom to change herself to CNA's refusing to help her in and out of bed are just a few of the issues”
“Not medical help when needed. Not baths are showers. I had to go clean my brother. Rashes unbelievable. Not med's when needed for his bottom parts. Sores cuts etc not tended to.”
“They have the very best Therapy department!!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Camelot of Broussard has faced repeated deficiencies across multiple care areas, with families filing 13 complaints that triggered inspections. The facility shows persistent problems with medication management, care planning, and infection control that have recurred across surveys from 2023 to 2025. While the provider reports correcting each deficiency, the pattern of ongoing issues in core care areas raises concerns about sustained quality improvement.
Mar 11, 2025Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Dec 10, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 6, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 8, 2024Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Feb 28, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 1, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Fine
Feb 28, 2024
$21,207
Ownership & Operations
Who Operates This Facility
Camelot of Broussard
for profit
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 2.7/5 · Rank 31 of 38 (Worst)
Ownership & Management
Owners
Bauder Family Investments, LLC
Owner · Organization
Boulware St James LLC
Owner · Organization
Boulware, Steven
Owner
Bauder, Kelly
Owner (parent company)
Bauder, Madison
Owner (parent company)
Bauder, Parker
Owner (parent company)
Boulware, Thomas
Owner (parent company)
Walker, Katie
Owner (parent company)
Bauder, William
Owner (parent company)
Boulware, Steven
Owner (parent company)
Boulware, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit broussardhc.com
Medicare data downloads
Original nursing home datasets
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