Camden Healthcare & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 63 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
Bottom 25% in TN · Below recommended RN staffing · Worst in PRESTIGE ADMINISTRATIVE SERVICES chain · $105,447 in fines
What this means for your family
Camden Healthcare & Rehab Center is highly regarded for its clean environment and compassionate, proactive clinical staff. When considering this facility, we recommend scheduling your admission for the beginning of the week to ensure all medication and dietary protocols are fully established, as some families have noted that weekend staffing can be less responsive.
Google Reviews
Google Reviews
63 reviews on Google“Camden Healthcare & Rehab Center is widely praised by families for its warm, attentive staff and clean, well-maintained environment. While the majority of reviews highlight excellent clinical care and proactive communication, some families have raised concerns regarding weekend staffing levels and administrative handling of behavioral issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean, well-maintained building
- Proactive clinical communication
- Engaging daily activities for residents
Concerns
- Weekend staffing and administrative delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active calendar; could you walk me through a typical day of activities for a new resident to help them feel settled and engaged?
- 2Given that clinical communication is a noted strength here, what is the standard process for updating family members on changes in a resident's medical condition or care plan?
- 3I see that you actively engage with feedback online; how does that culture of responsiveness translate to addressing day-to-day concerns for families living here?
- 4How do you ensure consistent staffing levels and administrative support during the weekends to maintain the same quality of care provided throughout the week?
- 5With the recent focus on health inspections, what specific improvements or new protocols have you implemented to ensure the highest standard of safety and care for your 120 residents?
- 6In the event of a medical emergency, what is your facility's protocol for coordinating with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“The wound care nurse Lorra, while checking my mom discovered the problem and immediately called 911 and got my mom back to hospital! Totally proactive! That’s great care!”
“The office staff, social worker, nurses, physical therapy staff, doctor, nurses aides and housekeeping staff treated her with great respect, compassion and empathy, and they were all very attentive to her needs which were many.”
“I have learned something about putting a loved one in a nursing home put them in the beginning of the week so it doesn't take as long to get there meds lined out and if they are on a certain diet cause certain people don't work the weekends I found it harder to get things done for my loved one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered deficiencies in 2024 related to abuse protection and reporting failures, alongside dietary assistance issues. The facility shows recurring problems with accident prevention and safety hazards across all three surveys from 2021 to 2025, plus fire safety and medication management concerns. While all deficiencies report correction dates, the pattern of repeated safety issues warrants careful consideration during your visit.
May 1, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
May 1, 2025Complaint1
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Apr 17, 2024Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Apr 17, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 3, 2021Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Apr 17, 2024
$105,447
Ownership & Operations
Who Operates This Facility
Camden Healthcare & Rehab Center
for profit
Chain Affiliation
Prestige Administrative Services
9 facilities nationwide
Chain avg rating: 2.2/5 · Rank 7 of 9 (Worst)
Ownership & Management
Owners
B&y Healthcare S CORP
Owner · Organization
Cody Healthcare S CORP
Owner · Organization
B&y Trust
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit camdenhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.