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Nursing HomeMedicaid Investigative

Cambridge Post Acute Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2020 Mcgee Road, Snellville, GA 30078144 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.1/5

based on 78 Google reviews

5
4
3
2
1
Cambridge Post Acute Care Center Nursing Home in Snellville, GA — Street View
Street View

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (8 vs median 5.0)
  • High RN turnover (54%)

Bottom 25% in GA · Critically understaffed (RN) · Above average staffing · Worst in WELLINGTON HEALTH CARE SERVICES chain · $24,162 in fines

Source: Medicare data

What this means for your family

This facility has a high volume of critical reviews regarding basic patient care, hygiene, and responsiveness. While the physical therapy department is occasionally praised, the recurring reports of neglect and safety concerns make this a high-risk choice; we strongly recommend looking for alternative facilities with better oversight and consistent family communication.

Google Reviews

Google Reviews

78 reviews on Google
Cambridge Post Acute Care Center receives overwhelmingly negative feedback regarding patient safety, hygiene, and staff responsiveness. While a minority of reviewers praise the physical therapy department and specific staff members, the majority of families report severe neglect, including unaddressed medical issues, poor sanitation, and significant communication failures. Families considering this facility should be aware of the recurring reports of patients being left in soiled conditions and long wait times for basic assistance.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean1.0Activities4.0Meds1.0Memory2.0Comms1.0Value2.0

Strengths

  • Effective physical and occupational therapy teams
  • Some individual staff members are described as compassionate
  • Convenient location for local families

Concerns

  • Severe neglect and poor hygiene (soiled linens, lack of bathing) (mentioned by 12 reviewers)
  • Extremely slow or non-existent response to call buttons (mentioned by 9 reviewers)
  • Poor communication with families and lack of updates (mentioned by 8 reviewers)
  • Unsanitary conditions including roaches and bed bugs (mentioned by 5 reviewers)
  • Inadequate staffing levels and high turnover (mentioned by 6 reviewers)
  • Poor quality and unappealing food (mentioned by 7 reviewers)

Rating Trends

Tap a year to see what changed

2341.3'19(3)3.52.0'21(4)2.72.6'23(20)1.21.3'25(11)2.1'26(9)

Distribution · 77 analyzed

5
14
4
7
3
2
2
2
1
52

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the great physical and occupational therapy teams you have here, how would you tailor a rehabilitation plan specifically for my loved one's needs?
  • 2How do you ensure that call buttons are answered promptly, especially during the night shifts when fewer staff members are present?
  • 3What specific protocols do you have in place to maintain high standards of cleanliness and hygiene in the resident rooms and linens?
  • 4How does the nursing team communicate daily updates or changes in health status to family members to ensure we are always in the loop?
  • 5Could you tell me more about the daily activities and social events available to keep residents engaged and active?
  • 6How is medication management handled to ensure accuracy, and what is the process for notifying us of any changes in their medication regimen?

Personalized based on this facility's data


Key Review Excerpts

My mother needed help feeding herself and she was left for hours not eating until someone had time to feed her. My mother had to be rushed to the ER, I made sure she never seen this dreadful place again.

Family member · 2023☆☆☆☆

The staff in the therapy dept are great they worked very hard to help my grandmother get her strength in her left arm.

Granddaughter · 2023★★★★★

My dad would be dead right now if it was not for Cambridge. I read what other people posted and I was ugly to those folks at Cambridge. I'm embarrassed because my dad is doing so well.

Family member · 2020★★★★★
Source: 78 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
58%
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

4

measures

Worse Than Avg

7

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility55.3%
Worse than Avg
Here
55.3%
US
12.1%
GA
10.6%
Gwinnett
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.9%
Worse than Avg
Here
27.9%
US
14.4%
GA
15.7%
Gwinnett
16.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.1%
Worse than Avg
Here
27.1%
US
15.3%
GA
16.6%
Gwinnett
14.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
15.4%
GA
20.1%
Gwinnett
21.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.7%
Worse than Avg
Here
23.7%
US
19.4%
GA
16.0%
Gwinnett
18.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
93.4%
GA
91.2%
Gwinnett
96.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.2%
Mixed vs Avgs
Here
86.2%
US
79.7%
GA
78.4%
Gwinnett
86.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.0%
Mixed vs Avgs
Here
86.0%
US
81.8%
GA
80.4%
Gwinnett
89.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.3%
Worse than Avg
Here
5.3%
US
1.6%
GA
2.4%
Gwinnett
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
5penalties
Above state avg (6.1)
22 complaint-triggered
$24,162 in fines

This facility has faced significant concerns with 21 out of 27 deficiencies triggered by family complaints, indicating ongoing issues that prompted outside reports. The most recurring problems involve infection control, medication management, and care planning, with infection control issues persisting across multiple surveys from 2024 to 2025. While the facility reports correcting these deficiencies, the pattern of repeated violations in critical areas like medication safety suggests families should carefully evaluate current conditions before placement.

Feb 6, 2026Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Sep 25, 2025Complaint
3
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 10, 2025Routine
2
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Feb 10, 2025Complaint
5
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jul 9, 2024Complaint
13
0625Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Dec 8, 2022Routine
3
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Dec 11, 2023

$11,538

Fine

Nov 20, 2023

$3,147

Fine

Nov 13, 2023

$2,797

Fine

Nov 6, 2023

$2,447

Fine

Oct 10, 2023

$4,233

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cambridge Post Acute Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Wellington Health Care Services

Chain Size

14 facilities nationwide

Chain avg rating: 1.7/5 · Rank 12 of 13 (Worst)

Ownership & Management

Owners

Wellington Healthcare Services Lp

Owner · Organization

100%

Andwell Investments, LLC

Owner (parent company) · Organization

Andrews, James

Owner (parent company)

Key personnel

Bailey, TeresaW-2 Managing EmployeeAndrews, JamesOfficer / DirectorAndrews, JamesOfficer / DirectorKelman, MosheOfficer / DirectorAndrews, JamesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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