Camarillo Healthcare Center
Strong Medicare quality ratings; families often praise excellent rehabilitation and pt/ot teams. Still worth an in-person visit.
based on 42 Google reviews

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What this means for your family
This facility is an excellent choice for patients focused on post-surgical rehabilitation due to their highly-rated therapy teams. However, if your loved one requires high-dependency care, you should closely monitor hygiene and fall prevention, as multiple reviewers have noted issues with understaffing and communication during critical incidents.
Google Reviews
Google Reviews
42 reviews on Google“Families seeking rehabilitation services will find a highly praised physical and occupational therapy team and a clean environment. However, there are serious, recurring reports of understaffing and lapses in care regarding hygiene and fall monitoring that require close family supervision.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and PT/OT teams
- Clean and well-maintained facility
- Friendly and caring administrative staff
- Engaging activity programs like container gardening
Concerns
- Understaffing leading to delayed hygiene and care (mentioned by 2 reviewers)
- Inadequate monitoring of patient falls (mentioned by 2 reviewers)
- Communication lapses regarding medical updates or discharge (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
The owner uses a variety of templates that vary in length but rarely address the specific details or grievances mentioned in the reviews. Responses to positive reviews are often brief acknowledgments, while responses to negative reviews rely on standard corporate scripts to encourage offline communication.
Questions for Your Tour
- 1We've heard wonderful things about your container gardening and activity programs; how often do residents get to participate in these types of hands-on hobbies?
- 2With the great reputation your rehab and PT/OT teams have, how do you tailor recovery plans for someone transitioning back to home life?
- 3How does the nursing team ensure that personal hygiene needs and daily care routines are met consistently throughout every shift?
- 4What specific protocols do you have in place to monitor residents closely and prevent falls in the hallways or bathrooms?
- 5How does the administrative staff handle communication with families regarding important medical updates or changes in a resident's condition?
- 6Could you tell us a bit more about the dining experience and how much input residents have regarding their daily meals?
Personalized based on this facility's data
Key Review Excerpts
“All of the people, from admistration to nurses and the janitors were very nice and friendly. Her favorites were the PT crew. All of them worked hard with my mom and made her rehab therapy fun and she looked forward to it everyday.”
“The young ladies that run the activity room here are really lovely. I’ve spent quite a bit of time there with my Mother and they really care about the patients.”
“My husband was at Camarillo Healthcare for about 6 weeks after reconstructive surgery. The care he received was EXCELLENT! From the nurses to the PT/OT team, he made great progress so he could come home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 12 complaint reports triggering federal inspections, raising significant concerns about this facility's care quality. The most recurring problems involve resident rights violations (particularly safe and dignified living conditions), care planning deficiencies, and medication management issues. While all deficiencies show correction dates, the pattern of repeated violations across the same care areas through 2025 suggests ongoing systemic problems that families should carefully consider.
Apr 15, 2025Complaint6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Mar 27, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 7, 2025Routine16
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Feb 7, 2025Complaint1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 31, 2025Complaint4
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Camarillo Healthcare Center
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 39 of 328 (Best)
Ownership & Management
Owners
The Ensign Group INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit camarillohealthcare.com
Medicare data downloads
Original nursing home datasets
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