Calhoun Convalescent Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 22 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (6 vs median 3)
- High staff turnover (61%)
- High RN turnover (67%)
Bottom 25% in SC · Below recommended RN staffing · Worst in FUNDAMENTAL HEALTHCARE chain · $133,935 in fines
What this means for your family
Given the consistent reports of neglect and communication failures, families should exercise extreme caution and conduct an unannounced visit. If you proceed, ensure you have a direct line of communication with a specific nurse rather than relying on the main facility phone line.
Google Reviews
Google Reviews
22 reviews on Google“Calhoun Convalescent Center faces significant criticism regarding administrative leadership, communication, and basic resident care. While some reviewers appreciate specific staff members and the quality of food, multiple reports of neglect, high staff turnover, and poor hygiene practices raise serious concerns for prospective families.”
Quality Themes
Tap a score for detailsStrengths
- High-quality food service
- Dedicated individual staff members
- Positive experiences with physical therapy
Concerns
- Poor communication and inability to reach staff by phone (mentioned by 3 reviewers)
- High staff turnover and understaffing (mentioned by 3 reviewers)
- Neglect of basic resident care and hygiene (mentioned by 3 reviewers)
- Rude or unprofessional administrative and front-desk staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some families have shared great things about the food here; could you tell me more about the daily meal service and how much input residents have in the menu?
- 2With the recent changes in state inspections, what specific steps is the facility taking to improve cleanliness and resident hygiene standards?
- 3How do you ensure that communication remains consistent between the nursing staff and family members, especially if we are unable to reach the front desk by phone?
- 4What is your strategy for maintaining a stable, consistent team of caregivers to ensure residents receive personalized care from familiar faces?
- 5Can you walk me through the protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 6What kind of daily activities or social programs are available to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The food served is excellent and second to none. It would be nice if the portions served were more but I guess the Facility budget doesn't allow that.”
“They have only showered her 3 times in three months. The food is very lacking and is served luke warm at best.”
“Don't call there to talk to a patient because it takes forever for staff to answer the phone and when they finally do answer they put you on hold and forget you.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints resulting in 11 deficiencies, particularly concerning resident protection from abuse and neglect, accident prevention, and medication management. The facility shows a concerning pattern with protection from abuse violations cited four times across different dates and accident hazard issues recurring three times. While all deficiencies have correction dates, the repeated nature of complaints about basic safety suggests ongoing challenges in maintaining consistent care standards.
Mar 30, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 24, 2026Routine6
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 11, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 26, 2025Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jun 14, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Mar 26, 2025
$9,679
Fine
Jun 14, 2024
$14,056
Fine
Aug 11, 2023
$39,371
Ownership & Operations
Who Operates This Facility
Calhoun Convalescent Center
for profit
Chain Affiliation
Fundamental Healthcare
68 facilities nationwide
Chain avg rating: 2.4/5 · Rank 61 of 68 (Worst)
Ownership & Management
Owners
Thi of South Carolina, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit calhounconvalescentcenter.com
Medicare data downloads
Original nursing home datasets
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