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Nursing HomeMedicaid Investigative

Calera Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1061 North Access Road, Calera, OK 7473082 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 43 Google reviews

5
4
3
2
1
Calera Manor Nursing Home in Calera, OK — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (14 vs median 6.0)
  • High staff turnover (55%)

Bottom 25% in OK · Critically understaffed (RN) · Significantly below average staffing · Worst in BGM ESTATE chain · No penalties on record

Source: Medicare data

What this means for your family

While some families report a positive, home-like atmosphere, the recent, detailed reports of medication mismanagement and neglect are extremely concerning. We strongly advise visiting the facility unannounced, specifically checking for cleanliness and staff responsiveness, and asking for a clear explanation of their medication administration protocols.

Google Reviews

Google Reviews

43 reviews on Google
Calera Manor receives polarized feedback, with many recent reviews offering brief, generic praise while several detailed negative accounts raise serious concerns about neglect and poor quality of care. Families report issues ranging from inadequate staffing and hygiene concerns to serious allegations regarding medication management and communication. Prospective families should be aware of the stark contrast between the facility's positive reputation among some and the alarming experiences described by others.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean4.0Activities8.0Meds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and dedicated nursing staff
  • Clean and welcoming facility atmosphere
  • Active engagement in holiday and daily activities

Concerns

  • Inadequate staffing levels leading to neglect (mentioned by 4 reviewers)
  • Poor hygiene and unpleasant odors in the facility (mentioned by 3 reviewers)
  • Poor communication and dismissive administrative response to complaints (mentioned by 2 reviewers)
  • Improper medication management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(1)'19(9)'21(1)'24(6)'26(2)

Distribution · 47 analyzed

5
32
4
1
3
1
2
0
1
13

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With 82 residents to care for, how do you ensure that each individual receives timely assistance with daily hygiene and personal care needs?
  • 2I noticed some concerns regarding communication; what is your protocol for keeping families updated on changes in a resident's health or care plan?
  • 3Given the importance of medication safety, could you walk me through your process for ensuring that medications are administered accurately and on schedule?
  • 4I’ve heard wonderful things about your holiday and daily activities; how do you encourage residents to participate and stay engaged throughout the week?
  • 5What steps is the facility currently taking to improve staffing consistency so that residents always feel well-supported?
  • 6How does your team handle medical emergencies or urgent health changes, particularly during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

If you really care for your loved one, I'd look elsewhere! If they are pretty self sufficient it isn't too bad other than the stinkyness in the building. I know it's a nursing home but it smells like a dog kennel.

Family member of resident · 2025☆☆☆☆

They got her addicted to Xanax. They were giving her 3, 2mg pills in a 12 hour period. From the time I found out she was in there and until the time I took her out, we visited her numerous times and every time I was so angry!

Family member of resident · 2024☆☆☆☆

Calera Manor takes exceptional care of their residents! From the cleanliness of the facility, the holiday gatherings, the outdoor garden, the animals they provide, and the many daily activities, you know that they truly care about their residents.

Family member of resident · 2020★★★★★
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.11hrs
14%
Registered nurses for medical care
Total Nursing
2.26hrs
55%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.5%
Worse than Avg
Here
28.5%
US
15.5%
OK
17.2%
Bryan
23.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OK
3.3%
Bryan
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
19.4%
OK
17.3%
Bryan
10.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OK
90.6%
Bryan
95.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.8%
Mixed vs Avgs
Here
23.8%
US
19.5%
OK
25.4%
Bryan
31.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.3%
OK
14.7%
Bryan
15.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
79.8%
OK
74.1%
Bryan
83.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
81.8%
OK
75.0%
Bryan
82.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.3%
Worse than Avg
Here
5.3%
US
1.6%
OK
1.8%
Bryan
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (7.2)
5 complaint-triggered

Calera Manor has a concerning pattern of recurring deficiencies across multiple areas, with families filing complaints that triggered investigations. The facility repeatedly struggled with nursing staffing levels, care planning and assessments, and medication management across all five surveys. Most troubling, recent complaint-triggered deficiencies involved improper reporting of suspected abuse and unnecessary psychotropic medication use. While all violations show correction dates, the persistent recurrence of core care issues suggests ongoing operational challenges.

Jun 12, 2025Complaint
3
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jun 12, 2025Routine
5
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 11, 2024Routine
10
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 11, 2024Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Oct 21, 2022Routine
9
0640Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0914Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Calera Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Bgm Estate

Chain Size

15 facilities nationwide

Chain avg rating: 2.4/5 · Rank 11 of 15 (Worst)

Ownership & Management

Owners

Bgm Estate LLC

Owner · Organization

Gilbert Green Family Investments LLC

Owner · Organization

Chance, Gwendolyn

Owner

King, Shawna

Owner

Mcewing, Torie

Owner

Tindal, Michelle

Owner

Key personnel

Belt, MirandaOfficer / DirectorPitts, JaciOfficer / DirectorTaylor, SandraOfficer / DirectorDrennan, KaileeManagerGray, ErinManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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