Cal Turner Rehab and Specialty Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 5 Google reviews
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What this means for your family
Given the serious allegations regarding resident nutrition and staff accountability, we strongly recommend that families conduct frequent, unannounced visits to monitor care quality. Please be aware that the high volume of empty five-star ratings may not accurately reflect the daily lived experience of residents.
Google Reviews
Google Reviews
5 reviews analyzed“Cal Turner Rehab and Specialty Care receives highly polarized feedback, with recent reviews showing a concerning divide between empty five-star ratings and serious allegations of neglect. Families have reported critical issues regarding basic care, specifically noting significant weight loss in residents and failure to provide scheduled meals.”
Quality Themes
Tap a score for detailsStrengths
- None identified in text-based reviews
Concerns
- Neglect of basic needs including feeding and hygiene
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback from families; how do you use that communication to keep us updated on our loved one's daily care?
- 2What specific steps are being taken to ensure that dining experiences and mealtime assistance are consistent and high-quality for every resident?
- 3How do you ensure that personal hygiene and basic daily needs are closely monitored and met for residents who may need extra help?
- 4Can you walk me through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
- 5What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
- 6With the current staffing rating being a strength, how do you ensure that the care team remains attentive to each resident's individual preferences?
Personalized based on this facility's data
Key Review Excerpts
“These women will log that they've bathed residents and have fed them, they lie. My mom waited around for a lunch tray for my grandmother (who can't do anything for herself) for 2 1/2 hours and hers never came, never a word mentioned.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cal Turner Rehab shows recurring issues across care planning, safety supervision, and pressure ulcer prevention, with deficiencies appearing in multiple surveys from 2018 to 2025. The facility has corrected all cited problems, but the pattern of repeated violations in core care areas like resident assessments and wound care suggests ongoing challenges with maintaining consistent quality standards that families should carefully consider.
Mar 13, 2025Routine5
Smoke Deficiencies
Install an approved automatic sprinkler system.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Feb 13, 2020Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 6, 2018Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Mar 13, 2025
$5,519
Ownership & Operations
Who Operates This Facility
Cal Turner Rehab and Specialty Care
nonprofit
Ownership & Management
Owners
Commonwealth Health Corporation, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit medcenterhealth.org
Medicare data downloads
Original nursing home datasets
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