Cadia Rehabilitation Broadmeadow
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 41 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (2/5 stars)
- Above-median deficiencies (24 vs median 13.0)
Bottom 25% in DE · Meets national RN staffing standard · Worst in CADIA HEALTHCARE chain · $78,861 in fines · Special Focus Facility (CMS)
What this means for your family
This facility's therapy department is highly regarded and often cited as a reason for successful recovery. However, families must be vigilant regarding nursing care; multiple reviewers have reported issues with call light response times and hygiene. We strongly recommend visiting during off-hours and weekends to observe staffing levels before making a decision.
Google Reviews
Google Reviews
41 reviews on Google“Cadia Rehabilitation Broadmeadow receives highly polarized feedback, with many families praising the rehabilitation therapy team for their professionalism and effectiveness in recovery. However, a significant number of reviewers report serious concerns regarding neglect, poor communication, and inconsistent nursing care, particularly during nights and weekends. Families should be aware that experiences appear to vary greatly depending on the specific staff members assigned to their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical, occupational, and speech therapy teams
- Clean and well-maintained facility environment
- Professional and caring administrative staff
- Strong support for post-hospital rehabilitation recovery
Concerns
- Neglect and slow response times to call lights (mentioned by 5 reviewers)
- Poor communication and difficulty reaching management (mentioned by 4 reviewers)
- Inadequate hygiene care and failure to change soiled residents (mentioned by 3 reviewers)
- Cold or poor quality food (mentioned by 3 reviewers)
- Rude or unprofessional behavior by nursing/CNA staff (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We are so impressed by the high ratings for your therapy teams; how does the physical and occupational therapy plan integrate into a resident's daily routine?
- 2We noticed the administration is very active in responding to feedback, so how does the management team typically communicate important updates or changes to families?
- 3What steps are in place to ensure that call lights are answered promptly and that residents' personal hygiene needs are met consistently throughout the day?
- 4Could you tell us more about the dining experience, specifically regarding how meal quality and temperature are maintained for residents?
- 5In the event of a medical emergency or a sudden change in health status during the night, what is the protocol for notifying the family and coordinating care?
- 6What kind of social activities or daily outings are available to help residents stay engaged with the community here?
Personalized based on this facility's data
Key Review Excerpts
“The rehab people are excellent and do smile. They do seem to enjoy their job.”
“She would press the button for help and I would watch nurses/aides just walk by her room even though the light was lit up above her door and there was a constant beep.”
“My father (Dennis) was a long-term resident at Cadia Broadmeadow for over two years until his recent passing... we became increasingly more pleased with the level of care provided to our dad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 10 complaints against this facility, triggering inspections that revealed serious concerns about nursing staff competency, emergency response, accident prevention, and abuse reporting. The facility has persistent problems with care planning, medication management, and safety across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the recurring nature of core care issues suggests ongoing operational challenges that warrant careful consideration.
Jan 30, 2026Routine12
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nov 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 7, 2025Complaint4
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Jan 22, 2025Complaint5
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jan 22, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 10, 2021Routine3
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jul 7, 2025
$17,610
Fine
Jan 22, 2025
$61,516
Ownership & Operations
Who Operates This Facility
Cadia Rehabilitation Broadmeadow
for profit
Chain Affiliation
Cadia Healthcare
5 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 5 (Worst)
Ownership & Management
Owners
Schafer Family LLC
Owner · Organization
Silver Holdings LLC
Owner · Organization
Ronald E Schafer Irrev Tr Fbo Eric Robert Schafer
Owner (parent company) · Organization
Ronald E Schafer Irrev Trfbo Lauren Elizabeth Marie Schafer
Owner (parent company) · Organization
Stephen Silver Irrevocable Trust Fbo Casey Silver
Owner (parent company) · Organization
Stephen Silver Irrevocable Trust Fbo Jonathan Silver
Owner (parent company) · Organization
Schafer, Eric
Owner (parent company)
Schafer, Lauren
Owner (parent company)
Silver, Jonathan
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit cadiahealthcare.com
Medicare data downloads
Original nursing home datasets
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