Burford Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in OK · $17,767 in fines · Very few deficiencies
What this means for your family
While some visitors report a welcoming environment, the recurring reports of neglect, poor hygiene, and inadequate night staffing are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit during evening hours to observe staffing levels and checking the most recent state inspection reports for health and safety violations.
Google Reviews
Google Reviews
10 reviews on Google“Burford Manor faces significant criticism regarding its cleanliness, staffing levels, and quality of care. While a few reviewers express personal satisfaction, multiple families have reported serious concerns including neglect, poor hygiene, and inadequate administrative oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual staff members
- Welcoming environment for some visitors
- Historically perceived as a home-like setting
Concerns
- Inadequate staffing levels (mentioned by 2 reviewers)
- Poor facility maintenance and cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard some wonderful things about the compassion of your individual staff members; how do you foster that kind of caring environment within the team?
- 2What specific steps is the facility taking right now to improve the cleanliness and upkeep of the resident rooms and common areas?
- 3Could you tell me a bit about the daily dining experience and how the menu is planned to ensure nutritious meals for everyone?
- 4How does the nursing team manage communication with families to ensure we are always updated on our loved one's well-being?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“This place is very poorly staffed. We have witnessed 2 assault incidents which the staff lied. 4 days with no shower. Mold in shower rooms.”
“They tried to force feed my relative, and let her get multiple bed sores. She' went in on hospice care and was there less than a month. They never combed her hair or bathed her properly.”
“Administration doesn't know how to properly run a nursing home. 2 aids on nights is nowhere enough and probably a violation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Burford Manor has concerning complaint-triggered deficiencies, with families reporting safety hazards, abuse protection failures, and communication issues about resident incidents. Primary problem areas include fire safety and building infrastructure, resident safety and accident prevention, and resident rights protections. While all documented violations show correction dates, the pattern of safety-related complaints and a recent high-severity abuse protection deficiency warrant careful consideration during visits.
Jul 3, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 1, 2024Routine5
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jul 16, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 17, 2023Routine4
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Dec 2, 2021Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jul 16, 2024
$10,358
Payment Denial
Jul 16, 2024
8-day denial
Fine
Aug 14, 2023
$7,409
Ownership & Operations
Who Operates This Facility
Burford Manor
for profit
Ownership & Management
Owners
Daves, William
Owner
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.