Buena Vista Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews

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What this means for your family
This facility is an excellent choice if you value staff consistency and strong nursing leadership. The presence of long-term employees suggests a stable environment, though you may want to verify specific meal or activity details as they were not mentioned in recent reviews.
Google Reviews
Google Reviews
11 reviews on Google“Families can expect a high level of care characterized by a stable, long-term staff and attentive nursing professionals. Reviewers specifically praise the leadership, particularly the Director of Nursing, for their professionalism and responsiveness to issues.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Professional and responsive leadership
- Clean and well-maintained facility
- High staff longevity and consistency
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how attentive and caring the nursing staff is here; how do you ensure that level of personal connection is maintained with every resident?
- 2Since the leadership team is known for being so responsive, what is the best way for our family to stay in close contact with management regarding our loved one's care?
- 3We noticed the facility is very well-maintained and clean; what are your daily routines for ensuring a comfortable and hygienic environment for all 150 residents?
- 4With the recent inspections, what specific steps is the facility taking to strengthen staffing levels and ensure there is always enough support on every shift?
- 5How does the clinical team handle medical emergencies or sudden changes in health status during the overnight hours?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“I’ve seen vast improvements in a short span of the past 1/2 year or so. I’ve had clients here, and seen the level of care steadily rising!”
“One of the things that stands out most is how many staff members have worked here for many years. That kind of longevity creates consistency, trust, and a true sense of family within the building.”
“The DON, Veronica is very kind and respectful. She responds timely to issues that arise in a professional manner.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 17 complaint-triggered deficiencies where families reported problems, primarily involving care planning, medication management, and maintaining safe, clean environments. Issues persist across multiple years, with recent complaints in 2025-2026 involving inadequate care plans and safety hazards, suggesting ongoing problems despite corrections. While deficiencies appear corrected on paper, the recurring nature across surveys raises questions about sustained improvements.
Apr 10, 2026Routine10
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Jan 14, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 20, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 3, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Keep all essential equipment working safely.
Aug 20, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
May 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 3, 2025
$32,263
Ownership & Operations
Who Operates This Facility
Buena Vista Care Center
for profit
Chain Affiliation
Covenant Care
15 facilities nationwide
Chain avg rating: 2.8/5 · Rank 17 of 24
Ownership & Management
Owners
Covenant Care California, LLC
Owner · Organization
Covenant Care, LLC
Owner · Organization
Centre Capital Investors V, Lp
Owner (parent company) · Organization
Centre Covenant Purchaser (b), LLC
Owner (parent company) · Organization
Centre Covenant Purchaser (q), LLC
Owner (parent company) · Organization
Centre Covenant Purchaser (s), LLC
Owner (parent company) · Organization
Centre V Secondary Fund, L.p.
Owner (parent company) · Organization
Covenant Holdco, LLC
Owner (parent company) · Organization
Covenant Subco, LLC
Owner (parent company) · Organization
State Treasurer of Mich Custodian of Public School Empl Rtmnt Systems
Owner (parent company) · Organization
Stockwell Fund II Lp
Owner (parent company) · Organization
Evans, Mary
Owner (parent company)
Levin, Robert
Owner (parent company)
Sims, Christine
Owner (parent company)
Torok, Andrew
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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