Buena Vida Rehab and Nursing Center
Strong Medicare quality ratings; families often praise clean, modern, and well-maintained facility. Still worth an in-person visit.
based on 334 Google reviews

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What this means for your family
Buena Vida offers a clean, modern environment and a highly effective rehabilitation team, which may be beneficial for short-term recovery. However, the recurring reports of neglect, poor communication, and safety concerns are serious red flags. If you choose this facility, ensure you have a family member visiting daily to monitor care and advocate for your loved one's basic needs.
Google Reviews
Google Reviews
334 reviews on Google“Buena Vida Rehab and Nursing Center receives highly polarized feedback, with many visitors praising the facility's cleanliness, modern aesthetic, and friendly front-desk staff. However, significant and recurring concerns exist regarding severe understaffing, neglect of basic hygiene, and allegations of physical abuse and theft. Families should be aware that while some report excellent rehabilitation outcomes, others describe a facility that struggles to meet basic patient care needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Friendly and welcoming front-desk staff
- Effective physical therapy and rehabilitation programs
- Bright, cheery atmosphere
Concerns
- Severe understaffing leading to neglect (mentioned by 12 reviewers)
- Poor hygiene and lack of assistance with toileting/diapers (mentioned by 8 reviewers)
- Allegations of physical abuse by staff (mentioned by 4 reviewers)
- Theft of personal belongings (phones, clothes) (mentioned by 3 reviewers)
- Poor communication regarding discharge and medical status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 207 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how bright and cheery the atmosphere is here; what kind of daily social activities or outings do you organize to keep residents engaged?
- 2With your high CMS health inspection rating, what specific protocols do you have in place to ensure the highest standards of hygiene and personal care for residents?
- 3Since we want to stay closely involved in our loved one's care, what is your preferred method for communicating updates regarding medical status or changes in their care plan?
- 4How does the nursing team manage medication administration to ensure everything is handled accurately and on schedule?
- 5What steps does the facility take to ensure that residents' personal belongings and valuables are kept secure and accounted for?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting the family and coordinating with physicians?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are inconsistent with changing patients diapers. The nurses are rude and disrespectful. My best friends mother is currently there, her cell phone was stolen as well.”
“The staff is good they listen to my mom's need and to my concern.”
“The physical therapists are extremely knowledgeable, and I am so grateful for the care and dedication they showed throughout my recovery. They truly helped teach me how to walk again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to deficiencies regarding feeding tube decisions, abuse reporting, and care planning, indicating serious care concerns. The facility shows recurring problems with fire safety systems, emergency preparedness, and care planning that persist across multiple surveys from 2019 to 2024. While all deficiencies show correction dates, the pattern of repeated issues in critical safety and care areas warrants careful consideration during your visit.
Apr 2, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Feb 28, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 28, 2024Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Jun 22, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 21, 2021Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Smoke Deficiencies
Meet other general requirements.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
May 13, 2019Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Ownership & Operations
Who Operates This Facility
Buena Vida Rehab and Nursing Center
for profit
Chain Affiliation
Infinite Care
8 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 20 (Best)
Ownership & Management
Owners
Fbh Healthcare Group LLC
Owner · Organization
Kohen, Eliyahu
Owner
Zelman, Eliezer
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
334 reviews from families & visitors
Official Website
Visit buenavidarehab.com
Medicare data downloads
Original nursing home datasets
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