Bryan Healthcare and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 40 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High RN turnover (67%)
Bottom 25% in OH · Below recommended RN staffing · Worst in CERTUS HEALTHCARE chain · $206,265 in fines
What this means for your family
The facility has undergone significant physical renovations and shows promise in its therapy and nursing attitudes. However, you must be extremely vigilant regarding medication safety and hygiene, as multiple recent reports highlight serious lapses in these critical areas.
Google Reviews
Google Reviews
40 reviews on Google“Families may find comfort in the facility's recent renovations and the many reviewers who praise the friendly, caring nature of the nursing and therapy staff. However, there are serious, recurring allegations regarding medication errors, neglectful hygiene care, and inconsistent cleanliness that require close monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing staff
- Excellent rehabilitation and therapy services
- Recently remodeled lobby and nursing station
- Welcoming management team
Concerns
- Medication management errors and unauthorized sharing of medication (mentioned by 2 reviewers)
- Issues with cleanliness and hygiene (sticky floors, unwashed linens) (mentioned by 3 reviewers)
- Staffing shortages and understaffing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see the recently remodeled lobby and nursing station; how has this renovation improved the experience for residents and their families?
- 2What specific protocols are in place to ensure medication is administered accurately and safely to every resident?
- 3With the recent inspections, what concrete steps has the facility taken to improve cleanliness and daily hygiene standards in the resident rooms?
- 4How does the management team work to ensure there is enough staff available to provide attentive care during every shift?
- 5Can you tell us more about the rehabilitation and therapy services available and how they help residents regain their independence?
- 6How does the facility handle medical emergencies after hours, and how is the family notified?
Personalized based on this facility's data
Key Review Excerpts
“My uncle has been here for a little over a year now. When he first went in the whole process was heartbreaking. The staff showed not only him but also us kindness and patience. A year later and he is thriving and the staff are like family.”
“I came for the open house on 4.29.25 and WOW !! 😍 such a beautiful facility! Warm and friendly staff as well 🩷 10/10 !”
“The staff in this facility are phenomenal. They bust their amounts day in and day out to provide the best care for the residents!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bryan Healthcare faces significant concerns with families filing 31 complaints triggering federal investigations, including serious incidents involving resident abuse and neglect. The facility shows recurring problems with medication management, infection control, and basic resident care including wound care and incontinence management. While most issues appear corrected after citations, the pattern of repeated deficiencies in core care areas and ongoing family complaints suggests persistent quality challenges families should carefully evaluate.
Dec 11, 2025Routine19
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 29, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 2, 2024Complaint3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 29, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 21, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jan 11, 2024
$65,407
Payment Denial
Jan 11, 2024
28-day denial
Fine
Sep 1, 2023
$8,648
Ownership & Operations
Who Operates This Facility
Bryan Healthcare and Rehabilitation
for profit
Chain Affiliation
Majestic Care
35 facilities nationwide
Chain avg rating: 2.1/5 · Rank 11 of 11 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.