Brownstown Forest View Assisted Living
Limited public data on Brownstown Forest View Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 68 Google reviews
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What this means for your family
While some families report positive experiences with specific staff members, there is a recurring pattern of serious communication failures and understaffing during medical emergencies. We strongly advise families to verify current staffing ratios for off-hours and to demand a clear, written protocol for how the facility notifies families during health crises before moving a loved one in.
Google Reviews
Google Reviews
68 reviews on Google“Brownstown Forest View Assisted Living experiences a stark divide in reviews, with many praising specific staff members for their kindness and the facility's homelike atmosphere. However, critical concerns regarding communication, understaffing, and the handling of medical emergencies are frequently cited by families, particularly in recent years. Prospective families should be aware of these significant inconsistencies in care quality and administrative transparency.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive individual staff members
- Clean and well-maintained facility
- Engaging activities and social events
- Homelike, welcoming atmosphere
Concerns
- Poor communication and lack of transparency during medical emergencies (mentioned by 4 reviewers)
- Chronic understaffing, especially on weekends and nights (mentioned by 5 reviewers)
- Neglect of basic personal care and hygiene (mentioned by 4 reviewers)
- High staff turnover and lack of proper training (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such lovely things about the warm and welcoming atmosphere here; how do you help new residents settle into the community during their first week?
- 2Could you walk us through the specific protocols in place for communicating with families during a medical emergency or a sudden change in a resident's health?
- 3What is the process for ensuring medication management is handled accurately, especially during the overnight hours or on the weekends?
- 4We'd love to hear more about the social calendar—what are some of the most popular engaging activities or group events that residents participate in?
- 5How do you approach training and supporting your staff to ensure that consistent, high-quality personal care and hygiene are maintained for every resident?
- 6With a community of this size, how do you ensure that each resident's individual care needs are met even during busy shifts or periods of high activity?
Personalized based on this facility's data
Key Review Excerpts
“When I showed up to visit, my mom, staff told me she was taken to the hospital after a fall. But they refused to tell me where she was taken or anything about her current status.”
“It is a great place if you need -assisted- living, not nursing care. Once he needed a higher level of care, the staffing levels were not sufficient for what he needed.”
“My mom has been at Forest View for several years now. Her room use to be clean. Since new management has taken over, the place has gone down hill yet her rent has gone up.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding inadequate staffing levels, which have led to residents' basic care needs and hygiene not being met. Additionally, there have been documented issues with medication management, incomplete employee health and training records, and lapses in required tuberculosis screenings.
Sep 30, 2025Complaint
Resident care needs not being met due to inadequate staffing; specifically, staff are insufficient to provide care on two floors during midnight shifts and emergencies, and residents often have to wait for basic needs.
Medication carts were unorganized and soiled with spilled medications, dust, and debris; narcotic book documentation was missing signatures and contained crossed-out medications.
Incomplete employee files: SP5 lacked competency sign-off; SP6 had no education, medication administration training, or competency check-offs noted; SP7 had no education or competency noted.
Significant charting gaps for Residents A, B, and C regarding care needs, two-hour checks, and showers during the month of August.
Apr 29, 2025Complaint
Inadequate care and supervision: Resident A was found in a recliner wearing only a cardigan and a urine-soaked brief, lacking proper clothing (shirt, pants, socks).
Apr 7, 2025Routine
Resident B's tuberculosis (TB) screening was completed more than 12 months prior to the admission date.
Failure to provide initial TB screening for employee SP1 and failure to provide a TB Risk Assessment.
Floors, walls, or ceilings not maintained in a manner to permit a sanitary environment (report truncated).
Ownership & Operations
Who Operates This Facility
Brownstown Assisted Living Center LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit forestviewal.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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