Brown Deer Place
Families consistently rate this highly — reviewers highlight warm, welcoming, and attentive staff. Schedule a visit to confirm the fit.
based on 49 Google reviews
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What this means for your family
Brown Deer Place is highly regarded for its supportive staff and seamless move-in process, making it a strong contender for those prioritizing a welcoming community. However, families should conduct a thorough tour of the memory care unit and specifically ask about current staffing ratios and food service quality, as these have been recurring pain points for some long-term residents.
Google Reviews
Google Reviews
49 reviews on Google“Brown Deer Place is widely praised by families for its welcoming atmosphere, friendly staff, and the ease of the transition process for new residents. While many reviewers highlight excellent care and engaging activities, a small subset of families has raised serious concerns regarding food quality, staffing shortages, and administrative handling of billing and medical care.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and attentive staff
- Smooth and supportive move-in process
- Active social community and regular events
- Clean and well-maintained facility
Concerns
- Declining food quality and variety (mentioned by 3 reviewers)
- Staffing shortages leading to delayed response times (mentioned by 2 reviewers)
- Administrative and billing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very active social calendar; could you walk me through what a typical week of activities looks like for a new resident?
- 2We appreciate how responsive you are to feedback online; how do you currently track and address resident concerns regarding daily meal variety and quality?
- 3With 44 residents here, how do you manage staffing levels to ensure that response times for assistance remain consistent throughout the day and night?
- 4Could you explain the process for handling medical emergencies or urgent care needs, especially during the evening or weekend hours?
- 5I see you have a very welcoming move-in process; what steps do you take to ensure the administrative and billing side of things stays organized for families?
- 6Given the recent focus on maintaining a high standard of care, what specific improvements or changes have you implemented recently to ensure the facility remains well-maintained and comfortable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The coordination of his move, the initiation of a complex medication regimen and the initiation of services which would benefit him were seamless.”
“Staffing issues are rampant and both family members had to wait 30+ minutes after the call light was pressed. At first there was a nurse to tend to wound care and other assistance, but then was told that the new nurse wasn't certified and so my family member went without care.”
“The facility and staff at Brown Deere have consistently provided personal attention to me and helped me handle situations that I am not typically equipped for.”
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Dec 2, 2025InspectionClean
Fed violations: 0, State violations: 7
Apr 24, 2025ComplaintClean
Fed violations: 0, State violations: 10
Apr 24, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 17, 2024ComplaintClean
Fed violations: 0, State violations: 3
Oct 9, 2024ComplaintClean
Fed violations: 0, State violations: 1
Apr 24, 2024ComplaintClean
Fed violations: 0, State violations: 2
Aug 17, 2023InspectionClean
Fed violations: 0, State violations: 12
Nov 14, 2022OtherClean
Fed violations: 0, State violations: 1
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit browndeerplace.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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