Brookestone View
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 5 Google reviews
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What this means for your family
It is difficult to assess this facility due to a lack of detailed feedback in recent reviews. While a visitor noted a resident enjoys living there, the most recent review is a 1-star rating with no explanation, so families should conduct an in-person visit to verify care quality.
Google Reviews
Google Reviews
5 reviews on Google“Prospective families will find very little information available to evaluate this facility, as most reviews lack descriptive text. The only specific feedback indicates that a visitor had a positive experience and that a resident enjoys living there.”
Strengths
- Positive resident experience
- Welcoming environment for visitors
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With your high staffing rating, how do you ensure that the caregivers are able to spend quality, one-on-one time with each resident?
- 2What specific steps has the facility taken recently to address the recent state inspections and ensure all care standards are being met?
- 3Could you walk us through the protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 4What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with each other?
- 5How do you involve families in the care plan, and how can we best stay updated on our loved one's well-being?
- 6We noticed how responsive the management is to feedback; how does the team use resident and family input to improve the facility's services?
Personalized based on this facility's data
Key Review Excerpts
“Enjoyed my visit with my cousin. He likes living here!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brookestone View shows a pattern of recurring deficiencies across three surveys, with the most concerning being repeated issues in infection control, resident care quality, and fire safety measures. The facility has struggled with infection prevention programs in both 2024 and 2025, while resident care problems involving wound care, mobility assistance, and respiratory care have persisted across multiple inspections. All deficiencies have correction dates, but the recurring nature of key care areas suggests ongoing operational challenges that families should discuss during visits.
Feb 27, 2025Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Mar 21, 2024Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 13, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Brookestone View
nonprofit
Chain Affiliation
Vetter Senior Living
22 facilities nationwide
Chain avg rating: 4.3/5 · Rank 21 of 22
Ownership & Management
Owners
Vetter Senior Living
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit offbroadwayapartments.com
Medicare data downloads
Original nursing home datasets
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