See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Brookdale Sylvan Ranch

Families consistently rate this highly — reviewers highlight compassionate and attentive memory care staff. Schedule a visit to confirm the fit.

7375 Stock Ranch Rd, Citrus Heights, CA 9562156 bedsLicensed & Active
Google rating
4.1/5

based on 26 Google reviews

5
4
3
2
1
Brookdale Sylvan Ranch Assisted Living in Citrus Heights, CA — Street View
Street View

Watch Brookdale Sylvan Ranch

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for families seeking high-quality memory care, particularly due to the compassionate staff and beautiful, safe outdoor spaces. While recent reviews are overwhelmingly positive, you should verify that the current management maintains the high level of communication and responsiveness praised by recent residents' families.

Google Reviews

Google Reviews

26 reviews on Google
Families considering Brookdale Sylvan Ranch can expect a beautiful, clean facility with highly praised staff members who are noted for being kind, attentive, and skilled in memory care. While many reviewers highlight the wonderful grounds and engaging activities, some past concerns regarding management responsiveness and resident engagement during meal times have been raised.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities8.0Meds9.0Memory10.0Comms7.0Value3.0

Strengths

  • Compassionate and attentive memory care staff
  • Beautifully landscaped grounds with safe walking areas
  • Clean and well-maintained environment
  • Engaging activity programs for residents

Concerns

  • Management responsiveness to specific issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(3)'19(1)'22(1)'24(6)'26(2)

Distribution · 30 analyzed

5
20
4
3
3
1
2
2
1
4

How They Respond to Reviews

19%response rate
Generic

The owner uses highly templated, formal language to respond to negative reviews, often escalating the issue to 'corporate' or 'regional' teams. While they personalize the greeting with the reviewer's name, the core of the response is a repetitive script regarding internal reviews.

Questions for Your Tour

  • 1We love the look of the landscaped grounds; could you show us the specific walking paths where residents enjoy spending time outdoors?
  • 2The activity programs seem very engaging; what are some of the favorite daily events or social clubs that residents participate in?
  • 3If we ever notice a specific concern regarding my loved one's care, what is the best process for communicating that to the management team to ensure it's addressed?
  • 4How does the staff approach personalized care for residents who may need extra attention or specialized memory care support?
  • 5In the event of a medical emergency during the night, what are the specific protocols for notifying the family and coordinating care?
  • 6With the facility being a more intimate community of 56 residents, how do you ensure that the environment stays clean and well-maintained throughout the day?

Personalized based on this facility's data


Key Review Excerpts

Our mother was recently admitted to Brookdale Sylvan Ranch memory care after a terrible experience at another Roseville memory facility. Our family was amazed how the staff at Brookdale Sylvan Ranch made Mom‘s difficult transition a pleasant experience from day one.

Memory care family member · 2025★★★★★

The staff, nurses and director are so caring, kind and Understanding. The facility is beautiful inside and out with plenty of safe walking space.

Memory care family member · 2025★★★★★

The new management (director Jerilyn) has been so communicative and supportive. If I have a great question or concern I receive a response within 24 hours or often much sooner if it is during business hours.

Resident's family · 2023★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

25total
13 Type A— immediate health risk
8 Type B— non-compliance
Clean record— no deficiencies found
May 26, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Apr 1, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Apr 1, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 17, 2026Complaint
Clean

The investigation was conducted regarding allegations of failure to follow infection control requirements and failure to prevent the spread of scabies. Based on records reviewed and interviews, the Licensing Program Analyst found both allegations to be UNFOUNDED, meaning the allegations were deemed false or without reasonable basis.

Feb 18, 2026Complaint
Clean

This report details a complaint investigation conducted on February 18, 2026, regarding several allegations. All five allegations cited were found to be 'Unfounded' based on staff and resident interviews. Therefore, no deficiencies were cited in this report.

Sep 23, 2025Other
Clean

The facility was visited unannounced for a case management review regarding multiple incident reports concerning Resident #1. The Licensing Program Analyst conducted interviews and reviewed relevant documents. No deficiencies were cited at the time of the inspection.

Apr 3, 2025Inspection
Clean

The facility underwent a Required-1 Year Inspection on April 3, 2025. The Licensing Program Analyst observed the facility to be clean, safe, sanitary, and in good condition during the tour. Furthermore, the review of resident and staff files indicated compliance with required documentation and training.

Feb 19, 2025Complaint
Clean

This report details the findings of a complaint investigation conducted on February 19, 2025. The investigation addressed four allegations: medication administration, falls, food preparation safety, and serving expired food. All allegations were found to be unsubstantiated.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brea Citrus Heights LLC; Emeritus Corporation

Administrator

JERILYN PUROL

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call