Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 15 Google reviews

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Public Google reviewers rate Brookdale San Ramon highly. Reviewers highlight: compassionate and attentive nursing staff, engaging and diverse activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly welcoming environment characterized by compassionate staff and engaging, hands-on activities like flower arranging. While many reviewers praise the professional care and cleanliness, one long-term family noted a significant decline in quality following a change in leadership.
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Key Review Excerpts
“The staff and nurses are extremely attentive with communicating items needed and when meds need to be refilled. The activities are great and although not all are for everyone, there is enough that everyone can get involved in something every day.”
“They are all extremely kind and professional. They provide excellent service, the facility is spotless and the food is very good.”
“As her condition has declined she (and I) have been so grateful for the Caregivers and staff. They have been heroic in their care for her (especially during the Covid challenges)”
Source: CA Community Care Licensing Division
The inspection identified three deficiencies: an immediate safety risk due to unsecured sharp objects and chemicals (Type A), inadequate staff first aid training records (Type B), and improper food storage in the kitchen (Type B). The facility was cited for these issues and must submit plans of correction by February 10, 2026.
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details a complaint investigation conducted on 04/18/2025 regarding several allegations, including improper eviction, neglect, and billing discrepancies. All allegations listed were ultimately found to be unsubstantiated based on the review of records, interviews, and facility observations.
This report details a complaint investigation conducted on 04/18/2025 regarding several allegations, including improper eviction, neglect, and billing discrepancies. All allegations listed were ultimately found to be unsubstantiated based on the review of records, interviews, and facility observations.
This report details a Complaint Investigation conducted on March 27, 2025, regarding allegations of staff failing to notify responsible parties of changes in condition and serving poor quality food. Both allegations were investigated and ultimately found to be unsubstantiated based on interviews and observations.
The facility underwent a 1-Year Annual Required inspection on March 20, 2025. The inspector noted adequate lighting, proper temperature controls, and appropriate storage for medications and sharps. No deficiencies were cited during the visit.
The report details two separate complaint investigations conducted on 2/7/2025. The first allegation regarding timely response to resident needs was substantiated, but the citation details were not fully captured in the provided text. The second allegation regarding illegal eviction and transportation assistance were both found to be unsubstantiated. The only formal deficiency cited is a Type B violation related to staffing and service adequacy.
Summerville at Cobbco INC; Emeritus Corporation
FEASTER, NIARE DAWN
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