Brookdale San Ramon
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
This facility is excellent for residents seeking high engagement through unique activities and a warm, community-oriented staff. However, because one long-term family reported a decline in care following a change in leadership, you should specifically ask about current management stability and staff retention.
Google Reviews
Google Reviews
14 reviews on Google“Families can expect a highly welcoming environment characterized by compassionate staff and engaging, hands-on activities like flower arranging. While many reviewers praise the professional care and cleanliness, one long-term family noted a significant decline in quality following a change in leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and diverse activity programs
- Clean and well-maintained facility
- Welcoming and professional management
Concerns
- Decline in quality following management changes
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personalized care remains consistent for every resident?
- 2With the diverse activity programs mentioned by others, what are some specific examples of social events or outings that residents participate in during the week?
- 3How does the management team work to maintain the high standards of care and facility quality that the community is known for?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 5The facility looks incredibly well-maintained; how often are the common areas and resident rooms deep-cleaned to ensure a comfortable environment?
- 6How do you approach integrating new residents into the existing community to help them feel welcomed and part of the group right away?
Personalized based on this facility's data
Key Review Excerpts
“The staff and nurses are extremely attentive with communicating items needed and when meds need to be refilled. The activities are great and although not all are for everyone, there is enough that everyone can get involved in something every day.”
“Residents were doing their daily workout and then worked with a flower designer and made their even arrangements. Never seen that type of residents engaged in hands on craft at any other place.”
“They are all extremely kind and professional. They provide excellent service, the facility is spotless and the food is very good.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 26, 2026InspectionClean
The inspection identified three deficiencies: an immediate safety risk due to unsecured sharp objects and chemicals (Type A), inadequate staff first aid training records (Type B), and improper food storage in the kitchen (Type B). The facility was cited for these issues and must submit plans of correction by February 10, 2026.
Oct 7, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 13, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 18, 2025ComplaintClean
This report details a complaint investigation conducted on 04/18/2025 regarding several allegations, including improper eviction, neglect, and billing discrepancies. All allegations listed were ultimately found to be unsubstantiated based on the review of records, interviews, and facility observations.
Apr 18, 2025OtherClean
This report details a complaint investigation conducted on 04/18/2025 regarding several allegations, including improper eviction, neglect, and billing discrepancies. All allegations listed were ultimately found to be unsubstantiated based on the review of records, interviews, and facility observations.
Mar 27, 2025ComplaintClean
This report details a Complaint Investigation conducted on March 27, 2025, regarding allegations of staff failing to notify responsible parties of changes in condition and serving poor quality food. Both allegations were investigated and ultimately found to be unsubstantiated based on interviews and observations.
Mar 20, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on March 20, 2025. The inspector noted adequate lighting, proper temperature controls, and appropriate storage for medications and sharps. No deficiencies were cited during the visit.
Feb 7, 2025ComplaintClean
The report details two separate complaint investigations conducted on 2/7/2025. The first allegation regarding timely response to resident needs was substantiated, but the citation details were not fully captured in the provided text. The second allegation regarding illegal eviction and transportation assistance were both found to be unsubstantiated. The only formal deficiency cited is a Type B violation related to staffing and service adequacy.
Ownership & Operations
Who Operates This Facility
Summerville at Cobbco INC; Emeritus Corporation
FEASTER, NIARE DAWN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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