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Public Google reviewers rate this highly and often mention warm, friendly, and patient care staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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Public Google reviewers rate Brookdale Portage AL highly. Reviewers highlight: warm, friendly, and patient care staff, welcoming and cozy environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brookdale Portage is consistently praised by families for its warm, kind, and patient staff who prioritize resident dignity and respect. Reviewers highlight the facility as a welcoming environment that offers engaging activities and reliable respite care, making it a strong choice for those seeking a supportive assisted living community.
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Distribution · 11 analyzed
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Key Review Excerpts
“My siblings and I looked at four places in the area before choosing Brookdale for my mom. I stop in several times a week to visit my mom which also gives me a chance to see the staff and aides in action and talk with them. They have all been friendly, kind, caring, and patient.”
“Brookdale was a perfect fit for her, offering her activities that kept her active, busy and happy, and a cozy welcoming home. This was not my mother's first assisted living community and I know they are not all similar. Unlike before, we soon learned that Brookdale is all about care and respect, dignity and kindness.”
“I had to travel out of country for a couple of weeks and need a place for my mother to stay. Brookdale was the absolute best place for respite care. My mother can’t stop talking about how wonderful EVERYTHING/EVERYONE was.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from May 2025 identified several areas of non-compliance, including issues with medical screening documentation, food labeling, and the unsafe storage of chemicals and sharp objects. The facility was required to submit a corrective action plan to address these safety and administrative concerns.
Hazardous/toxic chemicals were stored in an unlocked cabinet, and sharp items were found unsecured in the activities area.
Clean linens were being stored on the floor in the upstairs laundry room rather than in a separate storage room.
Two employees' TB screenings were not completed within 10 days of hire, and one employee's TB screening could not be found.
Five resident refrigerators/freezers did not contain a reliable thermometer.
Dishwasher sanitization logs contained incomplete or blank entries for temperatures between March 20, 2025, and April 4, 2025.
No record of a meal census (kind and amount of food used) was maintained for the preceding 3 months.
One resident's TB screening date was out of compliance (not performed within 12 months prior to admission).
Multiple food items in various refrigerators and cabinets were unlabeled with appropriate open dates.
No deficiencies are reported in this inspection record.
Brookdale Senior Living Communities, INC.
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MI LARA — View Official Record
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