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Assisted Living

Brookdale Dublin

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

160 Elephant Road, Dublin, PA 1891726 bedsLicensed & Active
Google rating
4.3/5

based on 18 Google reviews

5
4
3
2
1

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What this means for your family

This facility has a long-standing reputation for providing exceptional, loving care for dementia patients. However, you should proceed with extreme caution and investigate recent claims regarding neglect and a lack of resident activities, as recent feedback is significantly more negative than the historical trend.

Google Reviews

Google Reviews

18 reviews analyzed
Families looking for specialized dementia care may find comfort in the facility's history of personalized, compassionate care and a warm, welcoming staff. However, recent reviews raise serious alarms regarding potential neglect, lack of resident activities, and significant financial/legal concerns that contradict the facility's long-standing positive reputation.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities1.0MedsN/AMemory9.0Comms8.0Value1.0

Strengths

  • Compassionate and attentive staff
  • Personalized care for dementia/Alzeringheimer's
  • Warm, welcoming atmosphere
  • Clean and well-maintained environment

Concerns

  • Allegations of neglect and lack of resident engagement

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02021(6)5.02023(2)5.02024(4)1.02025(2)3.02026(2)

Distribution

5
15
4
0
3
0
2
0
1
3

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about how compassionate and attentive the staff is here; how do you ensure that level of personalized care remains consistent for every resident?
  • 2With a cozy community of 26 residents, how do you tailor the daily activity calendar to make sure everyone stays socially engaged and involved?
  • 3Could you walk us through the specific protocols in place for handling medical emergencies or sudden changes in health during the overnight hours?
  • 4We are looking for a very vibrant social life for our loved one; what are some of the most popular recent events or group outings that residents have enjoyed?
  • 5Since the facility is so well-maintained and clean, what kind of daily routines are in place to ensure the environment stays that way for the residents?
  • 6How do you approach personalized care planning for residents who may be navigating the complexities of Alzheimer's or dementia?

Personalized based on this facility's data


Key Review Excerpts

The staff is his extended family. He tells me quite often that his room so clean and the food is like a five star restaurant.

Long-term resident's family · 2023★★★★★

The community itself was clean and well appointed, the residents were well cared for, and the staff was welcoming and engaged.

Prospective resident's family · 2024★★★★★

I was listening to how she spoke to him (she didn't know I had entered his room). I was listening to how she spoke to him... it was calm, loving, and patient.

Long-term resident's spouse · 2021★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

34total
61deficiencies

Key Findings

Between 2022 and 2024, Brookdale Dublin underwent 36 inspections, resulting in 13 clean reports and 61 recorded violations. Notable findings included incomplete pre-admission screenings for several residents and delays in updating support plans.

Jan 28, 2026Routine
severe2600.42b

A resident with dementia eloped from the secured facility and was returned by police after being missing for approximately 30 minutes.

minor2600.44f

The home failed to provide a written decision explaining investigation findings and resolution plans following a written complaint regarding a resident's health decline.

Oct 23, 2024Routine
minor2600.82.c

Poisonous materials, including deodorant and toothpaste, were left unlocked and accessible near a resident's bathroom sink.

minor2600.85.e

A large black trash bag was placed on top of the outdoor trash receptacle rather than inside a covered receptacle.

minor2600.91

Emergency telephone numbers for the hospital and fire department were not posted near the telephone in the associate timeclock area.

Jul 11, 2024Routine
minor2600.17

Several binders containing resident incident reports, laboratory reports, census sheets, and bowel movement logs were left unlocked, unattended, and accessible to unauthorized personnel.

minor2600.65a

A staff person did not have documented orientation on fire safety and emergency preparedness topics on their first day of work.

minor2600.81b

A resident's bedside mobility device was not attached to the bed frame and created a 6-inch gap between the mattress and the device.

Apr 26, 2023Routine
minor2600.96a

The first aid kit in the wellness office did not include a thermometer.

Nov 7, 2022Routine
CleanReport

No deficiencies found during this inspection.

Dec 3, 2021Routine
minor2600.65d

The home did not have the certificate of completion for the required direct care training course on file for a direct care staff person.

minor2600.91

Emergency telephone numbers for the nearest hospital and fire department were missing from the telephone near the nurse's station.

minor2600.96a

The first aid kit located in the nurse's station was missing adhesive tape.

minor2600.126a

Documentation for the most recent professional furnace inspection was outdated, with the last record dating back to 2018.

Sep 17, 2021Routine
CleanReport

No deficiencies found during this inspection.

Feb 1, 2021Routine
minor2600.85a

A backup glucometer was found to have been shared between past and current residents.

minor2600.101j5

Resident #4's bedroom lacked a required bedside table or shelf.

minor2600.141a

Resident #1's medical evaluation was not completed within the required timeframe of 60 days prior to or 30 days after admission.

minor2600.184a

Prescription medication labels for residents #1 and #12 did not match the instructions recorded in the medication administration record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bkd Clare Bridge of Dublin, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

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