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based on 28 Google reviews

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Public Google reviewers rate Brightway House LLC highly. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
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Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of various regulatory deficiencies, including issues with resident record completeness, fire drill documentation, and facility maintenance. A special investigation also documented a serious incident involving staff behavior and a resident eloping from the home.
Downstairs refrigerator and freezer were not equipped with thermometers.
Upstairs bathroom did not have non-skid surfacing for the shower floor.
Water temperature at the kitchen sink was above 120 degrees Fahrenheit.
Litter was observed in the front yard and around the perimeter of the facility.
Resident A’s bedroom walls had several holes that needed repair.
Resident D and Resident E’s room was not furnished with a chair.
No daytime fire drill completed in the second quarter of 2023, and no daytime drill in the second quarter of 2024.
Resident B and Resident C’s bedroom window was not easily openable.
Kitchen trash can did not have a lid.
Several resident bedroom windows were not equipped with a screen.
No funeral provisions noted in Resident A and Resident B’s files.
Allegations of staff swearing, staff snatching a resident's cellphone, and a resident eloping following a physical altercation/argument involving staff and a visitor.
Incomplete report text regarding food temperature/storage.
No annual E-Scores (evacuation assessments) on file for the year 2022.
The current license was not visibly posted in the home.
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Google Reviews
28 reviews from families & visitors
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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