Brightway House LLC
Families consistently rate this highly. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
Families consistently rate Brightway House LLC highly, reflecting positive day-to-day experiences. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.
Google Reviews
Google Reviews
28 reviews on Google“[MISMATCH] Google reviews appear to be for a recovery and holistic wellness center, not this facility. Review data may be inaccurate.”
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since Brightway House is such an intimate community with only 11 residents, how does that small group size help personalize the daily activities and meals for my family member?
- 2I noticed how much care you put into responding to feedback from the community; how do you use resident and family input to improve the home's services?
- 3With such a small, close-knit group, what is the process for managing medical emergencies or coordinating with doctors if a resident's needs change suddenly?
- 4What does a typical afternoon look like here in terms of social time or shared activities among the residents?
- 5How do the staff members manage the specific daily routines and personal care needs for each of the 11 residents to ensure everyone feels at home?
- 6How do you ensure that the high level of personalized attention seen in your reviews is maintained during the overnight hours?
Personalized based on this facility's data
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of various regulatory deficiencies, including issues with resident record completeness, fire drill documentation, and facility maintenance. A special investigation also documented a serious incident involving staff behavior and a resident eloping from the home.
Apr 23, 2025Routine11Report
Kitchen trash can did not have a lid.
Litter was observed in the front yard and around the perimeter of the facility.
No daytime fire drill completed in the second quarter of 2023, and no daytime drill in the second quarter of 2024.
Downstairs refrigerator and freezer were not equipped with thermometers.
Resident B and Resident C’s bedroom window was not easily openable.
No funeral provisions noted in Resident A and Resident B’s files.
Water temperature at the kitchen sink was above 120 degrees Fahrenheit.
Several resident bedroom windows were not equipped with a screen.
Upstairs bathroom did not have non-skid surfacing for the shower floor.
Resident A’s bedroom walls had several holes that needed repair.
Resident D and Resident E’s room was not furnished with a chair.
Oct 24, 2024Complaint
Allegations of staff swearing, staff snatching a resident's cellphone, and a resident eloping following a physical altercation/argument involving staff and a visitor.
May 5, 2023Routine
The current license was not visibly posted in the home.
No annual E-Scores (evacuation assessments) on file for the year 2022.
Incomplete report text regarding food temperature/storage.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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