Brighton Post Acute
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehabilitation. Still worth an in-person visit.
based on 162 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical therapy, as the rehab team is frequently cited as a standout strength. However, families should closely monitor skin integrity and wound care, as one serious incident of bed sores was reported, and ensure you have a direct way to communicate with staff since phone accessibility has been noted as a challenge.
Google Reviews
Google Reviews
162 reviews on Google“Brighton Post Acute is highly regarded for its exceptional physical therapy programs and a warm, attentive nursing staff that many residents describe as feeling like family. While the majority of reviews praise the cleanliness and meal variety, families should be aware of a critical report regarding wound care neglect and a separate concern regarding difficulty reaching the facility by phone.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehabilitation
- Attentive and compassionate nursing staff
- Clean and well-maintained facility
- High-quality food with various meal options
- Engaging resident activities and social programs
Concerns
- Severe wound care neglect/bed sores
- Difficulty communicating via telephone
- Loss of personal belongings upon discharge
- Reduced visitation/lounge space due to renovations
Rating Trends
Tap a year to see what changed
Distribution · 168 analyzed
How They Respond to Reviews
Responds to almost all reviews with high energy and extreme personalization, often addressing specific details like food, therapy, or family members. The tone is exceptionally enthusiastic, frequently using exclamation points and superlative praise.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab programs here; could you tell us more about how that process works for new residents?
- 2With the current renovations happening, how are you ensuring that residents still have plenty of comfortable lounge space and areas to socialize?
- 3What specific protocols do your nurses follow to ensure skin integrity and prevent pressure sores during daily care?
- 4How does the nursing team manage communication with families, especially if we are unable to reach the facility by phone?
- 5We noticed the staff is very responsive to feedback online; how does the administration use resident and family input to improve daily care?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“THEY DO SO MUCH MORE THAN THE OTHERS!!!!!! This is the ONLY facility that has 2 NEW THERAPY ROOMS, does full time RT on top of PT, OT, ST, has a LEGIT THERAPY CAR, ..., Greatest therapy team, the nursing staff are all so nice and friendly.”
“One week ago today my father passed away. He was a resident at Brighton for over a month. He had a neurological episode and was taken to Fresno community. It was discovered that my father had two massive deep bed sores that were oozing and bleeding.”
“The therapy team really stepped up to the task of getting my grandmother back home to us. We had the option to bring her home after her surgery but was only offered to have therapy 2-3 times a week. With the increased workload of transporting her back and forth we had to make the tough decision to send her here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaint reports triggering 9 deficiencies, with recurring issues in care planning, safety supervision, and fire safety systems persisting across multiple years. The facility shows ongoing problems with developing proper resident care plans, preventing accidents, and maintaining fire alarm systems, though all deficiencies have correction dates indicating attempts to address these concerns.
Jan 5, 2026Complaint2
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Jan 2, 2026Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 1, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 1, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Aug 8, 2024Routine7
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 25, 2024Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Payment Denial
Apr 1, 2025
3-day denial
Fine
May 19, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Brighton Post Acute
for profit
Chain Affiliation
West Harbor Healthcare
8 facilities nationwide
Chain avg rating: 3.9/5 · Rank 2 of 8 (Best)
Ownership & Management
Owners
West Harbor Healthcare LLC
Owner · Organization
Galbasini, Kevin
Owner (parent company)
Gill, Daniel
Owner (parent company)
Rosenhan, Cameron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
162 reviews from families & visitors
Official Website
Visit brightonpostacute.net
Medicare data downloads
Original nursing home datasets
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